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December 2023 by Erin P
Suzanne was knowledgeable, helpful, and approachable. She was able to set up or new account quickly and explained all relevant details thoroughly.
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November 2023 by Steph H
We go to the New Garden and Summerfield branches frequently. Caroline, Sydney and Ty always make us feel welcome and go above and beyond. One of the few "local small town" branches left. We hope cooperate chains leave them alone and learn a thing or two about how to treat their customers. We love B.O.O.R!
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November 2023 by Roland S
Suzanne Was friendly, precise, and very helpful. I know she is a busy lady, but she gave us all the time we needed. She was extremely kind and knowledgeable in all that we ask.
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November 2023 by Alicia F.
I think in our current economy, having a local bank is key...independent from the big national/international banks. There is something about Bank of Oak Ridge that offers a great financial security and trust. Their interest rates are usually below the majority of banks AND credit unions. They have been respectful, responsive, and knowledgeable. This has been my experience for several years.
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November 2023 by kelly hukill
Derek and John that were in the High Point office helped my son with opening up his own checking account. It was with ease. Made him feel welcome. They showed him what to do how to use his new card how to use their machines, etc. walked him through the online experience. Couldn’t ask for a better bank
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October 2023 by Blane P
The new garden branch is always a pleasure to visit. They always deck out in the latest holiday theme.I get greeted by everyone who’s not tied up with a customer every time I walk in the building. And I’d rather go in and have a quick conversation, then go to the drive-through.
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October 2023 by Amanda Sizemore
Bank of Oak Ridge offers excellent customer service in assistance with your banking matters as well as insurance. I am super grateful for the opportunity to work with Natalie, Brent and Chastity. They are all so amazing at what they do and are always happy to help answer any questions or resolve any issues.
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October 2023 by Brent Morris
I cannot say enough good things about the Bank of Oak Ridge. If you want that personal touch that the big banks can no longer deliver with a local feel then you have found it with Bank of Oak Ridge. I have worked with Tammy and Jeff for over a decade and they continue to impress me with their service and attention to details, and go the extra mile without even being asked. Regardless of who you work with at the Bank of Oak Ridge, you will find their ethics and customer service beyond reproach. Thank you again for your assistance over the years!
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October 2023 by Deborah Morris
When we visited the Bank of Oak Ridge, we were cordially greeted by the front tellers and asked to wait in their comfortable lobby. Natalie Payne soon greeted us, and from that first connection, we knew we were in good hands. Natalie expressed interest in us, in our move to NC, and offered help in several areas in which we needed assistance. I can honestly say that it felt as if Natalie had become a friend to us and not just an advisor. She went above and beyond in providing the best opportunities for us. We highly recommend the Bank of Oak Ridge, and we definitely commend Natalie Payne for her exceptional advice and assistance!
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September 2023 by Tracey S
All Banks should be like Oak RidgeThey make you feel like family Sydney and Caroline have been exceptional professionals who have helped me with all my banking needs I can't recommend them enough
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September 2023 by Steve J
I highly recommend these folks. All I can say is that everyone there is friendly, professional and that they look out for you the customer.What great folks!!!!!***** *
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September 2023 by James R. H
Sonja T***** went over and above what I had hoped for to help me out of a hacking / scam situation. She explained everything very well so a 76 year old guy could understand it, and took care of my accounts efficiently and quickly. Very smart lady, and very pleasant to deal with. Thanks to the bank for putting her in that position.
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September 2023 by Damita Watkins
This community bank lives up to its reputation of community. BOR staff is consistently courteous, effective, respectful, helpful and efficient. They have always been extremely helpful in addressing all my needs as a personal and business banking customer.
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August 2023 by MICHELLE C
Natalie P**** at the Oak Ridge branch was great to work with and answered all our questions. She was very professional and super nice!!
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August 2023 by William A
Sydney A+ is an understatement. Feel like family and my business is appreciated. She always makes me feel welcomed, happy to help me and very personable. I don’t feel like a number when I come in I feel like a person.
