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September 2023 by Beth Liner
As always, Pam was a huge help during a very difficult time. She assisted me with competence and compassion and I could not recommend her enough.
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April 2023 by Cheryl Hart
This was one of the best experienceSince I’ve been banking. The Branch manager is absolutely the best!!! Mrs. Roofer was patient and very accommodating.
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November 2022 by Michael Frost
I love everything about my banking experience with fidelity. The ladies make me feel like family. There is never a long wait and they get you in and out in a jiffy.Pam, Jerri, Elizabeth, Michelle, and Priscilla, thank you the work you do.
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October 2022 by Casey Ramsey
The ladies at this branch are always a huge help! Whenever we need anything, they usually have answers immediately or they call back the same day! We have banked here for over 10 years and they have met and exceeded our needs year after year!
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July 2022 by Kelley Hightower
Love the folks at Fidelity Bank in Oxford! Pam is amazing and the tellers are always so helpful and personable. They also take great care of my elderly father who truly enjoys his trips to the bank.
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November 2021 by Luis Castanon
We had a Great experience Today to open 2 student checking accounts! Pam was very helpful answering questions and walking us through how everything will work. I highly recommend!
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August 2021 by LINDA GREEN
I am not astonished of the rating this bank displays. They have such phenomenal employees. I received such courteous and efficient services from Elizabeth, even though I had a pressed timeline. Pam was an absolute jewel also making sure I knew she was available also, if I needed further assistance. These ladies attitudes and helpfulness reminded me that there are employees who have very caring spirits and they will go an extra mile to ensure their customers needs are met in full. Hats off to these ladies!
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August 2021 by MaryJo Edgerton
Customer Service and atmosphere is top notch. Pam Rooker, Branch Manager, goes above and beyond the call of duty. Couldn't ask for a better to trust with your banking / loan needs. Highly recommend
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June 2021 by Octavia Edmonds
I've been dealing with Fidelity bank in Oxford, NC for 20 years. I've had nothing less than excellent customer service. Everyone is so personable. Pam and Jerri are so awesome and has always helped me with all of my banking needs. I really enjoy my birthday card that I get every year! Fidelity Bank in Oxford,NC is highly recommended!
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June 2021 by Thomas Koinis
Our Oxford Fidelity Bank is a jewel. They are knowledgable, helpful and handle any concerns with a smile. The staff has been there many years and will provide you with top-notch service. It is because of their expertise and approach that I will not go any where else!
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May 2021 by Billy Davie
Very very polite peopleVery professional
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April 2021 by David Williams
About one year ago I started working with Fidelity Bank to obtain a Paycheck Protection Plan loan for my church which is a long-time customer of Fidelity. The branch manager, Pam Rooker, was absolutely wonderful to work with. The entire experience went smoothly including the forgiveness process. The bank was there to guide me every step of the way. I have never had a more pleasant banking experience in my life. Oxford, NC is fortunate to have a full-service branch of Fidelity Bank. I highly recommend their services.
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April 2021 by Karen A. Hester
Great bank I enjoy having them support and guide me with all my company business. I will be recommending this bank to everyone I meet. Everyone is so friendly and helpful. The best bank in the Oxford area.
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February 2021 by Elexis Rivera
I went in to this bank 1-14-21 Between 12:00 and 1:00. I went in to cash a check that my dad gave me. Handed the check and my I.D. The lady that was helping me acted as if she was struggling to put something in and called another lady over. The lady that was helping me said she had to call my dad to confirm that he did write a check and for how much. It was only $1000. The lady says if it’s over a certain amount we have to call. I told her that was fine. I’ve never had a Fidelity Bank do this but I completely understand this. The lady that she called over to help asked me did I just move here? I said no. My dad answers right away, confirm he wrote the check and for how much. Okay so we should be good right?? The lady that was called over then goes to ask me after the check was confirmed, She asked me something along the lines of why did I come so far just to cash a check? I politely told her we are doing a job in this area. I guess she was paying attention to my address on the ID and knew it wasn’t close(about an hour and a half from here) But if she was looking the last name on my dads check is also my last name(I.D) I could see them asking a teenager, but I am in my 30s. just really upset me that there was questions still being asked after the check was confirmed from my dad. I understand calling and making sure that the check was accurate but please find another way then to make people feel like a criminal for cashing a $1000 check. Thanks!
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February 2021 by Kristina Bawcum
I have been banking with Fidelity Bank for 20 years and I love all these sweet ladies. You won't find kinder and more helpful people. They make banking here a pleasure! Keep up the wonderful work ladies!
