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July 2023 by Mike Stevens
Wife enjoyed her experience at nail spa.My experience with Nail Spa was outstanding.
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March 2023 by Michelle Evans
I love this place and the staff. Super friendly and always do a beautiful job.
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December 2022 by Janessa Reed
The Nail Spa is not a nail salon that I would recommend. The technicians are highly incompetent and ill-mannered. To elaborate, On Friday, December 23rd, 2022, I visited the nail spa to get a manicure and pedicure. After entering the business, I was greeted and asked what service I would like. I told the technicians that I would like a manicure and pedicure. I was asked if I had an appointment and my response was no. I asked if I needed one and was told that it was preferred. The technicians then went on to schedule my appointment which seemed like a hassle as they were having issues understanding their schedule which resulted in me waiting for 5 minutes just to get an appointment scheduled. Finally, one of the technicians told me that I could make an appointment for the following day at 10 am.On December 24th, 2022, I walked in for my appointment and was told to take a seat until the next person was available. After waiting 15 minutes, I was called to sit in the pedicure chair. After 35 minutes of being in the salon, my service had finally started. The technician that was doing my pedicure apologized for the wait and proceeded with the service. While the pedicure was on-going, another technician came over to soak my nails. After inspecting my nails, she was confused as to what I wanted because I had SNS powder dip on my nails. Her understanding of a manicure is only having to work with regular or gel polish and that dip was with acrylic only. I told her specifically that I wanted a manicure and that I wanted to soak off the powder dip that was on my nails in addition to repeating the service that I originally had which included the powder color dip. This technician let out a deep sigh and went on the start my manicure.During my manicure, another technician walks over and proceeds to work on my other hand. At this time, I am realizing that the employees here aren’t well trained on their specialty. There was not any reason for there to have been three people working on my mani and pedi at once. Also, the lack of understanding between the technician and I was ridiculous because they should have been knowledgeable enough to know exactly what I wanted . Instead, I was approached with condescension which is not appreciated at all. In the end, I spoke with the owner of the salon who did apologize for their lackluster behavior and miscommunication.All in all, I would not recommend the Nail Spa. They’re too expensive to not be excellent at their craft. Also, patronizing their business is not worth the risk of having to say angry and offensive words and still having to pay for a piss poor job. Take your money elsewhere.Services: Polish removal
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July 2022 by Andrea M
I had a appointment with Nellie the owner for eyebrows. She does a outstanding wax job every time. Thanks for your service.
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July 2022 by Tarsha Chambers
Great service always go there when I'm in NC
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June 2022 by Vicki Woodlief
Another perfect experience. My mother in law loved being pampered and was so impressed by the entire visit. Love at first sight for her.Service: Pedicures
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May 2022 by Truth Hurts
Didn't go in but parking lot was quiet so I was able to sleep peacefully while my girlfriend got her nails done, but she was pleased so I am too
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April 2022 by Jennifer Smith
Nail spa has wonderful nail techs I never have to wait if I have an appointment and I always love the outcome of whatever service I receive. Great nail salon!!!!
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February 2022 by Ashley Taylor
Get Jessie to do your nails. She's really good and takes her time doesn't rush you either .
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February 2022 by Sara Marie Ingles Valderrama
Best place ever dont let this bad review change your mind go and see for yourself. I find the prices very cheap compare to other places around. I love my nails and the service the girls are the best no complains here!Services: Pedicures
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February 2022 by Dolly Smiitten
Came here as I just moved and to my surprise it’s on one of the Best places to come too. They offer quite a variety of polishes and honestly un-comparable Prices! They do Such an Amazing work from the friendly environment to the pedis to the nails! Will Definitely come back & Will be my To -Go place!!!Services: Nail art
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December 2021 by Margaret Morehead
Don’t waste your money here, the customer service is ok at best and the services rendered (fill in and pedicure) are some of the worst I have experienced. I booked my appointment with one person based on a recommendation however at the time of service they switched my tech without checking with me. I got a French tip and instead of crisp lines it looks like a 1st grader did it, I paid $53 not $30 so I was expecting them to look nice. As for my pedicure well the tech messed up my big toes so bad they were bleeding and instead of worrying about stopping the bleeding she wiped them then painted them. I can’t wear shoes that touch my toes because of the pain of the cuts. Don’t spend your money here, when you pay decent money for services you expect to be happy.
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November 2021 by Kayla Stancil
Been coming here for years but will not any longer. The customer service keeps getting worse. Scheduled an appointment for 2pm for gel polish change (30 min appt.) sat for over 20 minutes without being spoke to only once, (not telling me it’s a wait or anything). A lady comes in after i’ve waited 20 minutes and gets sat right away. With me still sitting there waiting to get spoken to at least about the delay in my appointment.Service: Gel manicure
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August 2021 by Judith Lizbeth
Great customer service love how my nails came out
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July 2021 by Alyssa Daye Medlin
The customer service from the manager is outstanding. She took time to make sure I was happy after having a bad experience the first time. She even went out of her way to come in on her day off. I couldn’t be more happier with them. Go see Neli you will not be disappointed. She’s extremely talented!
