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February 2024 by London Simone
Today, I had my inaugural shopping experience at this Walgreens store, but unfortunately, the employee exhibited rude behavior and the staff seemed disorganized, making it challenging for me to browse for the items I required. Due to these circumstances, it is highly likely that I will not visit this Walgreens store again.
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January 2024 by Debbie Wilkerson
Rude ..charged me for test strips. Under my plan for free. Refuse district manager number.
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December 2023 by Donna No
Let me start by saying I love Walgreens, usually. This store in Oxford, NC has some issues, however. The pharmacy says a prescription can increase by $30 during the time it takes to fill it in two hours! (They did finally fix that, but took up about an hour extra of my time that day) They forgot to get the prescriptions released from another Walgreens, so it took another week to get that, not to mention the nearly 50 mile drive each time I need to go there. They have declined returns from other Walgreen stores without any explanation other than “you got it at a different Walgreens store”. Then when you have a return FROM THEIR STORE, they can’t do the simple math, even when the receipt has the amount of the return right on it! They gave me half of what was due back and said it was because I would get $10 in “Walgreens points” for my purchase so I wasn’t going to get what they owed me from my CASH SPENT! I believe the staff there needs in service classes or at least basic math that they may have missed. After an hour, I gave up on logic and called corporate which did return the balance due to me! The other Walgreens I have been to have always had excellent service. I’d just say, watch your pocketbook in Oxford, NC!
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November 2023 by Donna Nordman
Let me start by saying I love Walgreens, usually. This store in Oxford, NC has some issues, however. The pharmacy says a prescription can increase by $30 during the time it takes to fill it in two hours! (They did finally fix that, but took up about an hour extra of my time that day) They forgot to get the prescriptions released from another Walgreens, so it took another week to get that, not to mention the nearly 50 mile drive each time I need to go there. They have declined returns from other Walgreen stores without any explanation other than “you got it at a different Walgreens store”. Then when you have a return FROM THEIR STORE, they can’t do the simple math, even when the receipt has the amount of the return right on it! They gave me half of what was due back and said it was because I would get $10 in “Walgreens points” for my purchase so I wasn’t going to get what they owed me from my CASH SPENT! I believe the staff there needs in service classes or at least basic math that they may have missed. After an hour, I gave up on logic and called corporate which did return the balance due to me! The other Walgreens I have been to have always had excellent service. I’d just say, watch your pocketbook in Oxford, NC!
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October 2023 by Hailey Stewart
We LOVE this pharmacy. Chris and his staff are excellent! He is always so attentive and helps me with anything I need. Thank you for your dedication to great customer service!
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October 2023 by JoAnn Williams
We have been in the drive thru line for five minsI seriously believe the car I'm in front of us has pulled from waiting too long
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March 2023 by Kelly Paynter
DO NOT, I repeat DO NOT use this FedEx drop off location!! Your package will get stolen and then they will accuse FedEx of stealing it and “wiping” out the tracking information. Such a mess. Currently in the middle of getting OPD involved.
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March 2023 by Alyssa Hunt
If I could give this store 0 stars I would. They hate to do their job that they signed up for might I add. I went there after CALLING FIRST to ask if they accepted FedEx Drop off the lady on the phone said that they do. I proceeded to the store and brought the package in with the label ready to scan on my phone. The casher Called over Tammy to come get the package and before I could even pull the label up she says "we can't accept this package it's too big it has be be 48" or less" So when I pointed out that the package was only 41" she came up with another excuse on why she couldn't accept my package saying that FedEx has a limited capacity on their truck, this package came off of a FedEx truck! She just didn't want to do her job. Tammy if you see this, you should quit.
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February 2023 by M 3
I dislike coming into this store when the Manager that’s foreign is working. Not sure of his name but he has the nastiest attitude I’ve ever seen! Not helpful at all! He’s also a very rude person! I will no longer shop this store as long as he works there!
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January 2023 by Lydia Rhine
Literally completely incompetent. Can’t even file insurance correctly. Have no idea what they are doing in the pharmacy. Then they never have prescriptions ready on time. Also, have given us prescriptions without instructions and had to call because they didn’t give proper instructions in the box. It’s ridiculous at this point. This place is only used by us because it’s the only place that takes our insurance. Professional pharmacy is ten times better.
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January 2023 by Captian Planet
No reason for you to be closed on new years, Walmart pharmacy is open. I'll being taking my business there from now on.
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December 2022 by Christine Darnell
Worst customer service! The pharmacy is closed for a personal emergency at 2 on Friday! You're not a small business and should have people in place in the event someone gets sick or has an emergency!UNBELIEVABLE!!
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November 2022 by Nita Cee
Always an issue with this location. My prescriptions are never ready when they are supposed to be ready and then the techs have an attitude like it’s your fault. Currently medication was supposed to be ready at 2pm yesterday and I’m still waiting……
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October 2022 by Miss Bailey
Don't ever try to pick up meds through the drive thru on Sundays. I went there to get a script that had already been filled twice both times I ended up leaving because I sat in line for over 30 minutes both times.
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September 2022 by wissy Henderson
Well stocked store but when it comes to getting shot or getting prescriptions here,be prepared to be there all day,even if U have appointment. Other than that a great place for all your needs.
