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January 2023 by James Jacobs
Pembroke Main Drive thru window weekly visits are Blessings! Them ladies are top notch ???
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January 2023 by Cynthia Locklear
The customer service is excellent.The on line banking friendlyLoans service very professional ?
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December 2022 by Brett Polston
My mother was a member and account holder for years.After her passing a month ago went in to close account and all I needed was death certificate.Then to find out the representative who opened the account for her forget to ask for signature on 1 line so it is up to me to have spend extra time and money to try to prove my rights even though it is plain to see my name as beneficiary.Sometimes sorry just isn't good enough.! LUMBEE should take some responsibility for a problem they created from improper customer service !
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December 2022 by Stephanie McNeill
The entire staff is friendly and always go out of their way to help out in any way possible. Ms. Lottie and Mrs. Amanda especially.
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November 2022 by Melissa Smith
I have Always Done Business With Lumbee.. I Have Bank With Them For Over 20 years & have Always been well Satisfied..
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July 2022 by Walter Britt
We have had great experiences with Lumbee Bank. My family has banked with a BB&T bank our entire life and every time we have needed to borrow money our get help with our banking needs it has been hard to find someone who actually cares and take pride in helping find a solution. We will continue to support our local Lumbee Bank! Good honest and Local folks. Thanks
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March 2022 by Robert Locklear
The ladies are always eager to help out, very friendly and accurate with our transactions. Mrs.Barbara Jacob's and a couple more that's there always make my experience a good one while waiting on my deposits. Many thanks Robert
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November 2021 by Kristi Britt
Harrison helped me with my purchase. He has excellent customer service. I would totally recommend Lumbee Bank!
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October 2021 by Judy Monroe
Ashley a customer service rep. in Pembroke went out of her way to help me. She really took time to listen and come up with the best path forward for me. Her follow up has been amazing. I would gladly give her more stars if that was an option.
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September 2021 by JACQULINE OXENDINE
Harrison represents among the highest levels of customer service that I have ever experienced. He is very efficient, knowledgeable, provides accurate information, and promptly responds to queries clear enough for customers to make informed decisions. Without a doubt, he will exceed the expectations of his customers every time. I would recommend him and the team at Lumbee Guaranty Bank unreservedly.
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September 2021 by Lori Carter
The staff at Lumbee Guaranty Bank are always so helpful and very friendly. They work hard to get you in and out quickly.
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August 2021 by Danyel Jolicoeur
My family and I love this bank! When you walk in you're greeted by more than one smile and someone is always eager to help - even if it's going that extra mile!! We will always be a committed member because of their commitment to us!
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August 2021 by Vendala Locklear
Mrs. Ashlea Hunt that assisted my father and I was very friendly. She had a positive attitude and answered any questions that we had in an efficient manner.
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July 2021 by Thomas Ammons
Our company had been struggling to work with a larger bank, where we have banked for over 30 years and hands down the service level we received from Lumbee Guaranty Bank has convinced us to move our company's primary banking business to Lumbee Guaranty Bank. Customer service has been better than I expected and we are appreciative for the many hands that have helped us.
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June 2021 by Bradley Williams
The staff was very helpful in the loan process. I would highly recommend Lumbee Guaranty Bank.