Pembroke Hardware is a local hardware store that consistently delivers exceptional customer service, according to numerous reviews. The staff is praised for their willingness to assist customers, answer questions, and ensure they have everything they need. Specific employees, such as Megan in the plumbing department and Cassandra and Syrina, are highlighted for their outstanding customer service. Customers appreciate the knowledgeable and attentive assistance they receive, whether they are just browsing or in need of specific supplies. Reviewers describe the experience at Pembroke Hardware as welcoming, helpful, and exceeding their expectations.
