Advance Auto Parts located at 688 S Key St in Pilot Mountain is a trusted source for automotive aftermarket products and services. The store offers a wide range of leading brands, including FRAM fluids and oil filters, Carquest parts, and DieHard® batteries. Customers benefit from free services such as battery testing, battery and wiper installations with purchase, engine code scanning, and starter and alternator testing, as well as free battery and oil recycling. The store provides convenient same-day options and the opportunity to save through the Speed Perks loyalty program, which rewards points towards discounts on store items and gas at participating Shell stations. Customers have shared positive experiences, highlighting helpful and knowledgeable staff members. One reviewer appreciated George’s patience and assistance in troubleshooting dashboard lighting issues, while another praised Amanda for her exceptional service when installing a battery. The store’s staff also went above and beyond by bringing oil to a customer who could not exit their truck due to a medical condition, demonstrating their commitment to customer care. Additionally, the store serves as a UPS drop-off location, adding extra convenience. Overall, Advance Auto Parts in Pilot Mountain is known for friendly service, expert advice, and helpful support for vehicle maintenance needs.
I had a great experience with the customer service from Easter. Very helpful and respectful who helped change a car part in the parking lot. Recommended coming here for any vehicle needs.
September 2025
Well it's a auto parts store so, no comments on that, a couple of employees have the personality of a wet mop and can be a little on the rude side.
October 2024
Bought two batteries there in three days. First one was for my dad. Installed by Amanda I believe was her name. She went above and beyond preparing his truck for the new battery. I was so impressed that when my battery gave me trouble I drove from one town away to get mine there. Very pleased with the service they provided.
