Piedmont Furniture has received positive feedback for its excellent customer service and quality products. Customers appreciate the helpfulness of the staff, particularly Jerry, who is noted for his assistance during purchases and deliveries. Many have purchased items such as tables, chairs, bedroom sets, and mattresses, expressing satisfaction with their selections. The delivery service is highlighted for being prompt and efficient, with an optional in-home delivery that includes setup and removal of packaging, which is especially beneficial for senior citizens. While there was an instance of a damaged dining room set that led to a refund, the owner handled the situation professionally, maintaining good communication and offering alternatives to the customer. Overall, Piedmont Furniture is recognized for its competitive prices and a nice selection of furniture, making it a recommended choice for shoppers. However, some customers noted that the store's location can be difficult to find due to a lack of signage. Despite this, many plan to return for future furniture needs, appreciating the variety and customer service offered.
Jerry was great to work with. I purchased a table and chairs from MFP, he met me and loaded, which saved me some travel distance. Would def purchase from him again. Table and chair assembly was a breeze and I am very happy with my new table.
November 2023
Ordered an absolutely beautiful bedroom set and super comfy mattress!Jerry was so helpful, delivery was perfect and we were very happy!!
February 2021
Been buying furniture from this place for years and love every piece!!! Bought a bedroom suite and leather couch and love seat from this place the other day at an awesome deal! Owner went out of his way to help us and gave us a great deal on all of our furniture. Could not be happier! Very comfortable furniture at great... read full comment