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“They have a little bit of everything! If you can't find it they will help you find it. I like the location cause I don't have to drive all the way into town to walmart and fight traffic. Go dollar tree! ? ? ?”
“The new dollar the tree next to Planet Fitness next to PetSmart/Ross shopping center is nice! Fresh, new, organized, and different options. However these peanuts variety I picked up was pare the grade..was really looking forward to a variety! Js...not there fault but dang it! ?”
“Five stars for LeeAnne—zero for the treatment she received.
This 5-star review is exclusively for LeeAnne at the Southern Pines Dollar Tree. Whoever “Ashley” is, she could seriously benefit from training in even the most basic principles of customer service.
LeeAnne, sweet as can be, was managing a line that was growing by the second. It was clear she needed assistance with a particular transaction, so she called for Ashley over the intercom. No response. The people in line with me began commenting on how unfortunate it was that LeeAnne, who was clearly doing her best, was left to handle the rush alone.
After calling for help a second time—still no Ashley. You could see the stress on LeeAnne’s face, but somehow, she continued smiling, greeting each customer warmly. That’s real customer service, and honestly, I was impressed. Everyone in line reassured her that we saw how hard she was working and were happy to wait. It visibly put her at ease, but the fact remained—she needed support.
Eventually, Ashley appeared, and shockingly, began fussing at LeeAnne for calling her. LeeAnne, ever composed, said nothing in return. Ashley then walked right out the front door, yelling at LeeAnne about needing to have “patience”—all in front of a store full of customers. Her tone was aggressive and completely unprofessional. She made no effort to help and left LeeAnne to manage a line stretching halfway down an aisle.
We tried to lighten the mood for LeeAnne with a few jokes, but the truth is, she deserved support—not dismissal and disrespect. Several of us in line said we would leave reviews to speak up about what we witnessed. No one should be treated the way LeeAnne was.
She was a total gem in a stressful situation and deserves better—both from her colleagues and the store’s leadership.”
“The Dollar general on highway 5 is a positive environment the manager Victoria Freeman is a lovely lady very friendly works very very hard to keep things in order if I must say she's really got her things together you couldn't ask for a better manager”
“It's your typical Dollar General; however, as others have said this location appears to be better managed: it is more organized and continuously stocked than many locations.”
“I just love this Dollar General. I especially love the employers. They are overly helpful and go out of their way to help you. Paige, is definitely one of my favorites, but they are all helpful. Love these people and the store, itself. Everything is so easy to find and it's sooo organized.”
“Drea was incredibly kind and not only helped us with a huge request but while helping us, she never missed greeting a customer or also helping them out as well. She and Chloe helped us pack a ton of glassware and offered assistance out to our car. Such a lovely experience- thank you!”
“I shop at Family Dollar for the value, convenience, and availability of the essential items I find there, and the staff ia ALWAYS extremely friendly, polite and helpful. I will say that I fault the company for the extreme holiday hours they make these fine folks work.”
“I go here often since they are closed to me and I live far away from everything else. I'm new to the area and came from a large city and never used to shop here. I really like the staff, they are very nice. The store has a little bit of everything, which comes in handy when we love so far out: food, pet supplies, household, health & beauty, even some clothing items.”
8AM - 10PM
7525 NC-211, West End
Dollar Stores
“I just love this Dollar General. I especially love the employers. They are overly helpful and go out of their way to help you. Paige, is definitely one of my favorites, but they are all helpful. Love these people and the store, itself. Everything is so easy to find and it's sooo organized.”
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“Professional. Kept very clean and always well stocked with anything you might need. The Manager and staff are very friendly. Not only myself but everyone in the area are so grateful for them. I have never seen a store that deserves a medal or an award but this store and the people there do. Its excellent in my opinion. Debi Glover.”