-
March 2024 by Peter Gilder
Awful customer service, I think all these reviews are about the Pam lady there…
-
March 2023 by Jeff Biehl
Andrea Stewart is the sweetest banker you would ever want to meet.
-
September 2020 by Jack Man
FIND ANOTHER BANK!! I will never deal with this bank again. I suggest if you need any kind of loan to go somewhere else even though the interest rate might be higher. Jennifer Velazquez is snobbish and I have never been treated by anyone in a bank establishment the way she treated me. Absolute disgust on her face as she smacks her lips treating you as if she's better than you. She will tell you anything you want to hear in order to get your business.
-
January 2020 by William Kelso
Debbie and Julie are wonderful. They say hello and call me by name every time I walk in. I prefer going to this branch over any other one because of these 2 young ladies. Thank you for making me feel like I matter and I’m not just another customer.
-
July 2019 by Jonathan Hamilton
I have to go in, in person to setup my online account even though I can verify my entire life and info based on the mortgage package I submitted .... FYI no other bank does that, get with the times I dont wnat want to come in to setup something that literally takes 5 minutes with any other bank had I known that I never would have taken a home loan with you and would have been glad to pay a HIGHER interest rate with usaa
-
May 2019 by Justin B.
I will never do business with first citizens bank again. Their staff poses zero morals or ethics. 100% of the focus is in profit. The days of them being a community bank are over. Absolutely the worst bank experience I have ever had. As a business owner, referred several clients to them, then they went in and undercut me and took some clients that I had referred for lending. And all my banking business is with them. I will be closing and moving every account I have there. I was a client for over 15 years, and they could care less. Easily referred a couple million dollars in mortgages and commercial loans to them, and never got anything in return but a slap in the face. Avoid them at all costs.
-
January 2019 by Bill Shamblin
If you just need a simple checking account, they are no worse than any other bank. But don't trust your retirement or investment funds to them.
