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July 2025 by Emily
Justin at the regular desk was very kind and helpful, he helped me purchase the right mailing envelope for a package I wanted to send, and directed me to the passport office. Dan in the passport was incredible and amazingly patient with me as we did my passport application! Very sweet folks and excellent service.
edit to add: Chloe was very helpful with the money order!
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July 2025 by deborah simmons
The folks here are terrific but entering the buildng is nearly impossible if you have a larger package . The front door is very difficult to open and will not stay open to manuver yourself, a purse and a package wiyhout the help of someone to hold the door open!
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June 2025 by Corey Wingate
Had a passport appointment for all four of my young children. The woman who helped us was phenomenal. She was incredibly kind and patient with my kids and made the whole process quick and easy.
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June 2025 by Judy Penman
This is the most efficiently run and friendliest post office on the planet!!!
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June 2025 by Caro Méndez
We had a GREAT experience today at USPS Pinehurst!
We went to have our son’s passport done. Mr Dan was very kind, patient and knowledgeable. It was a real pleasure.
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May 2025 by Eric B.
Best post office I’ve ever been. Dan at the passport office was excellent. Friendly, helpful and reminded me of what service used to feel like. Absolutely awesome.
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December 2024 by laiz eberly
They have always been super helpful and polite at this USPS location.
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November 2024 by Hannah Gibson
Everyone that works here that I’ve associated with has been extremely friendly and very fast service! Seems to always be a quick in and out.
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July 2024 by Bob Sizer
Customer service at the Pinehurst NC office cannot be bettered. They set the bar. Especially Don Davis, passport processing clerk.
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June 2024 by Tremesa Lyles
My package is now delayed. Tracking my package it arrived at the Pinehurst facility, then was sent to the Aberdeen facility, then was sent BACK to the pinehurst facility, just for them to ship it to the Fayetteville facility , now it’s just sitting there . The kicker is I had 2 packages arrive to the pinehurst facility from the same company at the same time and marked to be delivered on the same day . One package was delivered with no problem. The other package has been back and forth around the county and now in a completely different county. Unfortunately it’s a holiday weekend and they are closed Monday so I’m sure the earliest I’ll get it is Tuesday. Expected arrival Friday now delayed to possible Tuesday or after.
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April 2024 by princess puff
I'm not in pinehurst north carolina I'm in pinehurst Texas. I had a package that was sent to pinehurst nc. The outstanding customer service from Rob at this location is absolutely amazing! I've never had a post office location as professional and personable. You guys have some amazing staff. Rob, if you see this, you are a absolute gem I appreciate everything!!
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February 2024 by Monroe Campbell
Friendly staff, had everything I needed
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October 2023 by Ann Bauer
When it’s been a good experience I’ve said so but today was ridiculous. The African American guy at the front desk flipped his personality where he showed his temper, he raised his voice and tod me to go to another location. He grabbed one of priority mail envelopes and then threw it back down as he was yelling at me. I was quite surprised but I’m not sure I can come back to this location.
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September 2023 by J skeep
Passport service was great
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September 2023 by Larry Pickard
No issues, good relationship
