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March 2024 by Ross Blank
Had a Mac pro battery replacement and a Samsung Galaxy S22 Ultra replacement. Both experiences were good, only complaint is that it took a while for the Samsung battery to arrive.Both devices run noticeably better.
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March 2024 by Jose Sangrona
A few days ago, I damaged my Android phone when it caught water. I was stupid enough to turn it on after the accident, and it damaged the screen, but I was lucky enough to find these guys and their awesome commitment to excellent customer service. Although I did not end up replacing the screen with them because I got a new phone and repairing the screen was coincidentally the same cost, they were kind enough to not only spend hours but days! backing up to the cloud over 5 years of data for free! They had to connect a spare screen to be able to access the phone and do the backup. This is something you don't see often these days. Kudos to Peter and all his co-workers. Now I know where to take my electronics for repair. You guys rock!
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February 2024 by Miguel Walker (Mdot)
Matthew at the counter was very knowledgeable, helpful. I would definitely recommend this location.
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February 2024 by Melissa Nichols
I needed a new car battery this morning and was super pleased with how easy it was to order one online, pick it up, and have it installed there within an hour of realizing I needed one.The employee who helped me and installed the battery did so quickly and was super friendly.
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January 2024 by Tiffany Ray
Batteries Plus is a great place to go when you need help with your son's broken phone. My son's iPhone port was damaged. He couldn't charge his phone, nor get the broken piece out of his port. It felt like a lost cause. We decided to try Batteries Plus and wow! They were absolutely fantastic! They fixed the phone is just a few minutes. We didn't have to wait long at all. The prices are very reasonable here at this location. The staff there are very friendly, professional, and helpful. There was a young man and a young lady there that helped us. I think her name was Maggie, or Mattie, I wish I could remember her name. (So sorry! ) She was wonderful to us! I will definitely be recommending this business to others! Thank you again!!
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September 2023 by Nakara C
I wanted service at this location but unfortunately no one was there.
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September 2023 by Andrew Laing
Ordered car key fob online with required programming cost. Went to pick up key fob and have it programmed. 75 minutes later it still wasn't programmed and no employee could or would get it done. I spent 40 minutes driving and got nothing except a refund for the key fob since they couldn't program it...
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July 2023 by Tracey Toombs
Awesome ?? I’m so thankful on Mike’s help. I was in and out and it didn’t cost me an arm and a leg
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July 2023 by Bobby P.
I purchased a Premium Duracell Ultra battery for a wave runner last summer. Had it on a battery tender all winter and when I went to test for this year it was not holding a charge. I took it back to the store and they said they would have to charge it and call me back. So I purchased a new battery thinking that if its bad the worse case scenario would be a partial credit. NO call from the store so I called them and was told that because it was below 7 volts it voided the warranty. Really! So the battery can go bad just not really bad for it to be covered. Called Duracell and they rediredicted me as these batteries are handled by a "partner" East Penn that I believe also owns the Battery plus stores. I called East Penn and they said someone would look into it and call me back. A month later after no return call, I called them and they said that they spoke with the store and nothing else could be done. Thanks for calling me back and thanks for standing behind your battery.
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June 2023 by ken knebusch
I ordered online and picked up. Very easy and quick!Thanks!
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June 2023 by Shakira Drayton
So grateful for the help I received this evening. My son can now enjoy his atv again.
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May 2023 by Kelly Wilder
never been here but love the friendly and polite empolyees will return when i need great batteries
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May 2023 by David A.
Today May 9th 2023 I bought a 12-pack of 9volts batteries with an expected 5 year battery life as indicated on the package. BatteryPlus Pineville NC store sold me this package with 3 years of battery life left on them. Big time deceiving to say the least.
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April 2023 by David Winters
Great prices, easy online ordering, painless store pickup. What's not to like.
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March 2023 by Craig Hightshoe
So I broke my phone screen while traveling and needed a rush fix. The people at this store were very prompt with answering calls and fixed my phone in about 30 minutes. I had called 5 other stores as well to compare pricing but was told it would take 3-5 business days; and that was just the ones that even bothered to answer.Extra points to them for being very accommodating to 2 fairly talkative and inquisitive children while we waited in store.
