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December 2023 by Ria Reanne
I hadn’t gone shopping for jeans in almost ten years and had no idea what I was looking for. Maria helped me find exactly what I needed! I was there for over an hour, and tried on almost every flared Jean in my size, but Maria always had another pair for me to try and never made me feel like I was taking up too much of her time. I will always do my jeans shopping at Buckle.
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October 2023 by Jessica Mosley
Had several jeans to return due to losing weight. Friendly staff helped me exchange all 4 pair. Love that store and the clothing. Will definitely be going back
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May 2023 by Denise Molina
Outstanding Customer service here!Erika is amazing! Every time I shop here they always help me put together an outfit based on the style I’m going for.? New boots Alert? this are soo cute love the color! Color is A nude blush ?.
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April 2023 by Courtney Fields
Trending clothes available in a variety of sizes and colors, all good on the inventory side. Where this store REALLY shines is with their people, OMG, I can not even remember the last time I had the pleasure of interacting with salespersons who were all, ALL, friendly, helpful, knowledgeable, and available but not hovering! Made shopping with a teenager that little smidgen less stressful . Each and every young lady in the shop that day is to be commended, y'all we're the best!
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March 2023 by Jessica Voltz
My experience in the Pineville buckle is always top-notch. Not really good with names, but the store manager is amazing at dressing me and making sure I leave with outfits in hand. Also, her team is always on point with customer service and getting customers to the fitting room.Thank you ?
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December 2022 by Johanna Quinonez
Everyone was helpful and store organized clean
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November 2022 by Jose T. Matute
Great selection in this " Buckle store. All staff was kind and made me feel very comfortable. I’m also very satisfied with my shopping especially my Jeans, Thanks ?
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August 2022 by Faith Johnson
Big thanks to Alex for being my daughter's personal shopper!!! She was great and helped her so much with back to school shopping!
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May 2022 by Kelsey Heibel
I normally enjoy shopping at the buckle. This last visit made it a little difficult for me to have any desire to go back to this particular one. If a guest tells you multiple times they just want to look, something really isn’t their style, or just seems they are annoyed with you bringing multiple items to their face, just let them shop on their own! Please! I understand that you get commission, but after the 3rd time of saying no, thanks, just leave people be. It also doesn’t help when you can hear one staff member tell the two guys that, “that customer is mine, I greeted her in the door” and “this one I had first”. It doesn’t give good vibes when you’re scolding your co workers in front of customers.
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April 2022 by Jen Lynn
????I came in to the store about 30 minutes or less prior to closing time. I was greeted / acknowledged by what seemed to be all employees that were working. They were very helpful kind and knowledgeable. The thing that stood out to me the most was that it seemed to be no bother whatsoever at all and that I was in there close to their closing time. Unfortunately, since I have moved from Charlotte area where I live now there isn't a Buckle Store within an hour of where I currently live. So when I visit Charlotte and I have time to do so I really like to go and do some shopping at this location. I already had a pretty good idea of what I was wanting to get, and I had the pleasure of meeting the wonderful / beautiful personal stylist Sydney! I just had to let her know what I was looking for, and my sizes, She was completely on top of her game with pulling out multiple different items hitting each one on the nail every single time. I wish that I could have bought all of it, but sometimes you just can't do that! Main thing being was that Sydney gave me plenty of different options and suggestions, all I had to do was stay in the dressing room while she brought things to me easy peasy! I left out of there 30 minutes after they closed, and still never felt as if I was being rushed by the staff, I was rushing myself as much as possible, but never felt rushed at all by anyone that worked at this location. It was a win-win situation, that ended up with getting to meet Sydney, who is an amazing, smart, talented, and beautiful young woman that knew exactly how to listen to the customer needs and took care of everything, without even looking at her watch one time!! Lol well at least I didn't see that she did I never felt rushed was so ever. I walked out with a new pair of shoes three new pairs of jeans and approximately five or six shirts, and a lightweight jacket! All of those items are things that I wanted and needed I wasn't necessarily trying to take up all of the time being as late as it was to get those items but due to the wonderful service that I received from ALL employees, ESPECIALLY SYDNEY, I could not help but to go ahead and get what I came looking for plus a few others recommended by an amazing stylist by the name of Sydney!!Thank You All at Buckle!!!I can most definitely speak for this location as well as the other that I go to, this business definitely knows how to take care of their customers!! I WISH THERE WERE MORE LOCATIONS AVAILABLE!!???I WILL CONTINUE TO BE A LOYAL CUSTOMER TO BUCKLE??AND I WILL CONTINUE TO BE!!
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April 2022 by WannabeJimC
For all my fellow giants out there who don't fit the average status this world is designed to accommodate, if your looking for jeans, this is your destination. I'm 6'6" and yes actually only buy my jeans from Buckle. I get it, I sound like an ad, yippee... They're durable and I've had most of my jeans for at least 5 years but my weight fluctuates so I have different sizes but whatever anyway they're top notch, a bit costly and I get if you don't want to pay it, I just paid 79 bucks for the newest pair today and I almost bought a pair that cost a sad hundo. I'm currently a 34 now so that's pretty cool but I was a 40 waist. If you're overwhelmed looking at the selection, the store can be a bit scattered but the staff there are really cool and they'll help you find what you need. My guy who helped me earlier today was named Victor, super chill dude and very helpful!But wait there's more!Shut up, Billy
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April 2022 by Kimberly Strait
Store was clean. Staff was nice. A lot of good selections. Overall good experience.
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April 2022 by Jennifer Pena
Great customer service! Erika was very helpful. Thank you so much!
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February 2022 by Malcolm Scott
Eric was very helpful processing my return
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September 2021 by Monte Butler
I always find something in this store, even if it wasn't what I was looking for! Great staff that goes above and beyond to help you find what you need!
