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March 2024 by Ren Floyd
The manager at this establishment displays a lack of professionalism and politeness. Their negative demeanor hinders effective communication and resolution of issues.
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December 2023 by caroline stallings
The team at the pineville Cubesmart was excellent!! They were always super helpful. I can’t say enough good things about them. I’m actually sad to leave because they were so good.
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October 2023 by Janine Sireika
Heather was very accommodating showed me the unit explained everything carefully I was very happy
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October 2023 by Greg Annabel
The GM Megan and her staff do a great job taking care of their customers and the property. Been renting here for 5 years now and I have nothing but great things to say about CubeSmart and there helpful staff.
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September 2023 by Shakeel Ahmed
Your staff was very helpful and provided all information timely and accurately. The facility was clean and looked secure. Follow up by Heather was very professional and she was very flexible to the changes I requested from my initial reservation. Overall experience was great.
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August 2023 by Kyle Cooper
So conveniently located and love the easy drive up, drive out system. ALSO: Megan and Heather went to bat for me when there was an issue…so they’ve earned my business and my continued stay!
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August 2023 by Sharnise Williams
Cube Smart offered me fast, friendly, knowledgeable service! I especially loved Meagan! She was so sweet, took her time and was truly informative! She didn't let me leave without ensuring that I fully understood the details of the rental unit and that I was happy! I'm truly thankful and grateful for her superb customer service!
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August 2023 by Brian Hamlett
The signup and registration process was super easy for storing my vehicle. I had my spot by the end of the online process and was ready to drop my vehicle off. The first parking spot I had was very tight for what I was storing, but Megan was a huge help in getting me a better parking spot that same day! I have had no issues parking since!
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August 2023 by Maria Caino
This place is awesome! I needed a unit in a pinch, dropped by and Megan helped me. She was honest, fast, personable and just awesome. Great experience! Highly recommend!
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August 2023 by Olver Macias
Really clean storage unit as well as the entire place. Super friendly and polite lady at the front.
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June 2023 by Raelene Marsh
The ladies in the office were awesome. I am an Expediter and have a 40ft box truck. No trucks over 26 feet should be allowed. The corners are extremely tight. The overview is deceptive.Fortunately, everyone remained in good spirits and some laughter too. I got my delivery accomplished and out of their way. Thankful to be done without much frustration.
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June 2023 by Amy D
Be very cautious before renting here. The customer service is terrible! Someone once left something outside my unit, and instead of pulling cameras or the gate codes, they just called me to let me know that if I didn't move it, I would be charged! I have been a customer for a long time simply because it's too inconvenient to move my things somewhere else. They raise the rent significantly every 6 months, too. I've never seen the units get any improvements. In fact, the paint is peeling off the door to my unit. There is no mention of fixing things just raising the rent, and there is a fee regardless of how you pay the bill every month, from what I'm told.
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May 2023 by Patricia Giglio
The manager was professional and courteous.She explained in detail all I needed to know about their facility,
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March 2023 by A Crowder
I leased a temperature-controlled storage unit on 3/25/23. It was very clean to store my items. The young lady who assisted me was very helpful. She possessed the skills necessary to interface with the public.
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December 2022 by Nadia Wanda Mitchell
The Lady that work with me at cube smart on Lancaster in Pineville NC was wonderful and very sweet. And help me with my storage needs.
