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November 2023 by Bruna Dota Carvalho
This FedEx location is hidden away. I found it because I needed to physically pickup a package that could not be delivered at my location. Staff were really helpful and kind. They helped me resolve my issue in no time. Location is clean, spacious, tons of parking spots. Great place to do business with.
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October 2023 by Ismail Oukil
I have been a FedEx customer for over 7 years and I never had to tape the packages, the guy named Ben at this location refused to do it this time and refused to hand me a tape to do it by myself.He asked me to buy it instead.He has bad manners when communicating with customers.
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August 2023 by Valentyn Riabukhin
My reviews of this location:2021 Fedex delays packages as usual2022 They lost my package at this location2023 Today I came at this location to return the item with digital RMA bar code but they said that it must be printed.- Okay, can you print it for me?- No, we can’t- Do you have a printer?- Yes- So, why can’t you print my label?- Because we can’t use it. You must use another location?♂️ They just can’t use their printer to print the label theyve generated in their system. FedEx is awful as usual. Everytime I ask shops to use UPS to ship packages for me to avoid problems with FedEx
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August 2023 by John 1.
Its truly amazing that FedEx doesn't step in a start over with this particular branch. The most recent of many, many, many horrible experiences has lasted 2 weeks so far, ranging from package was delivered (NOT), To a delay, to wrong address (i verified 3 times with fedex that address was correct), to it is being returned to sender, now back to delayed, which is a gross understatement! I had to post a sign for them to not put packages on my car that i just restored after coming come and finding a 60lb dog food bag on the hood, one week after i painted it! Unbelievable that there are this many bad reviews and fedex doesn't seem to care?
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July 2023 by Buck Wicklund
I went there to pick up a (signature required) package that was attempted to be delivered to our house when we were not home. The employee quickly helped me, and retrieved my package promptly. I had to show my ID, as it should be.
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June 2023 by Deborah Whited
My husband ships things through there. Never had any issues.
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May 2023 by Matthew C
I cant recall the woman's name whom helped me, but I can't begin to tell her how helpful and friendly she was. It was a refreshing end to what I thought was going to be a troublesome experience. These people all need a raise.
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May 2023 by Napolean Mills
My order has been at this Pineville location since Wednesday May 10th and will not be delivered until after Mother's Day which the flowers will be probably dead by then. I call FedEx and they wanted me to pick it up myself. I told them I lived 4 hours away. They promised to call me back but it never happen. I will be calling corporate Monday morning because this is unacceptable...
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May 2023 by M Graham
Absolutely worst location. My second time having to use this location first time my packing was missing items after the clerk spend 15 minutes in the back “finding it” second issue is I came in today to send something off and was told the DONT PRINT, how are you a shipping center that doesn’t print? Waste of time
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May 2023 by Samantha Lowery
I have been waiting on my check to be delivered for a month. They attempted to deliver one time last week but couldn’t find my house and have not since attempted. It is VERY ANNOYING not being able to speak to a human being when you have a question about your delivery.
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May 2023 by Dean R.
This is a dishonest business with drivers who do whatever they want, except deliver packages. Avoid at all costs.
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April 2023 by Cierra Clark
WOW so this might quite honestly be the worst FedEx location ever. I had a package marked “attempted delivery” for TWO days and I lost sleep over it. I just waited and waited and the driver not once showed up or even stepped foot on my porch. We ended up getting frustrated because we have a super unpredictable work schedule and went to just pick it up ourselves.
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April 2023 by Crystal Hutchins
Renee and B are awesome!I use this ship center frequently and these two ladies are amazing!
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April 2023 by Angelina Murphy
Very helpful and straightforward. Quick, friendly service. My package actually arrived on time!
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January 2023 by Darian Lasenby
This is the worst FedEx location I have ever dealt with. The representative, Michelle, is extremely rude and condescending and demonstrates the worst customer service I have ever experienced. She is hostile and does not respect or value her customers. Will never use this location or service again.