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September 2023 by J Smith
Lady that runs this store is wonderful! Got me a dozen hats made at a great discount
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September 2023 by Fred Starnes
Loved that Eagles gear is stocked up here, Since I'm away from Philadelphia now.
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September 2023 by Adam Lail
Lady that runs the store is very nice, but will overcharge you a couple dollars.
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July 2023 by Proverbs House
Can find whatever hat you can think of
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June 2023 by Kevin Bryson
Great service and great experience with all the ball caps u will ever need or want
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June 2023 by Munazza Louison
Came in (6/8/23) knowing exactly what I wanted but the associate was already helping a customer. She saw when I walked in, but didn’t greet me. As soon as she finished with the customer, instead of coming over to assist me she went back to whatever she was previously working on. Regardless of the fact that I was standing where she was working at clearly looking for assistance she didn’t even acknowledge me. I asked if she could PLEASE get a hat for me, she rolled her eyes, grabbed the ladder and told me that the hat I chose was a SnapBack. When I asked if she had any in a fitted, she said and pointed (annoyed) “if we have any they would be down there, and we don’t have any” no apology, no answer as to when it would be back in stock, and that was it. RUDEST interaction with a Lids employee EVER. Maybe she was having a bad day? Usually I don’t write about bad experiences, I just stop spending my money there… but she lacked professionalism, and I had time today.
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January 2023 by Carlos Calzadilla
We have been ordering custom hats for our business for years and Vlad with Lids made a memorable impression. Not only with his interaction with clients but his interaction with coworkers was very impressive. He went over and beyond standard customer service and we greatly appreciate him and the service the team at Lids provided.
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January 2023 by Mike McNally
Jose was excellent helped us with everything. He knows his stuff.
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January 2023 by Rachel Colvin
Excellent selection!!
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December 2022 by SunSouth Carolinas
We have been ordering custom hats for our business for years and Vlad with Lids made a memorable impression. Not only with his interaction with clients but his interaction with coworkers was very impressive. He went over and beyond standard customer service and we greatly appreciate him and the service the team at Lids provided.
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November 2022 by Victoria Salas
Great experience. The woman in the store was very helpful to guide us through to exactly what we wanted. Very interactive and polite with customers. Volume was low sat 6:30 pm, so that was nice. Great selection for teams, as well as fitted hats and adjustable. We are from out of town and still had luck getting the team hats we wanted. Prices for official team caps were not bad at all. Definitely would recommend if you are looking for these items.
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September 2022 by Danial Chizari
Thanks to Vlad a lot. Very polite guy and fixed my hat and gave me great consultation and the hat came out 10/10. Vlad deserves a raise.
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September 2022 by Mason Grumbach
Employs were super nice and helped me find what I needed to find. Offered recommendations and was super friendly. I believe his name was Vlad and he was super awesome
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September 2022 by Bill Atkins
Walked in, browsed though for 15 min and all the Employee did was play on his phone...
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July 2022 by Danial C
Thanks to Vlad a lot. Very polite guy and fixed my hat and gave me great consultation and the hat came out 10/10. Vlad deserves a raise.