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June 2023 by Marguerite
Relatively quiet during the week and we've never felt unsafe. Management on-site 24-hrs. Gate closes at 9:00 PM a bit inconvenient - be sure you exit before the electronic gate locks! (opens at 6:00 AM).
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May 2023 by Class R.
This is one of the worst public storage locations in Charlotte. The property and units are dirty. Not only are locks broken on doors to enter in storage building but they have a pest and insect problem. Forget about visiting the office. There's never a person there! That's why when you call, they never answer. Never-ending leaving a message, never a call back. You are ignored and not appreciated as a customer.
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May 2023 by Janiya Langley
Units have nice high ceilings great location to get your money’s worth
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March 2023 by Ibbqd yourdog
Worst mistake I made was renting here. I should have just left when Katrina wouldn't allow my service dog in the office, then she strongly "suggested" i give a 5 star review.... Employee(s)broke into my locker and now I'm missing stuff. When I figure out everything that's missing I'm filing a police report. Yes I KNOW it was an employee 100%. I was late with a payment do to card issues (and I was in Colorado) I called several times to let them know but nobody returned my call. Someone did finally call me but they weren't returning my call. I told them my issue and that I would have the payment by the end of the month. About 3 weeks into the month I made my payment but they had already cut my lock off and replaced it with theirs(I only owed 1 month) and were ready to auction off my stuff...RUN!!!!! DONT WALK AWAY FROM THIS PLACE!!! I was there today for a brief visit and the gate was wide open and not closing....there was trash all over and people were working on their car...I picked up several nails in front of my unit. Now I'm being verbally harassed by an employee while I'm waiting for the cops to show up for my report on my storage unit being broke into
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February 2023 by Lawanza Dawkins
Markee was very helpful with me today and I thank you
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December 2022 by Lizeth Maldonado
Markee helped me find a good Space, very profesional
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September 2022 by Ramon Espinosa
Markee was super helpful and I appreciate his assistance with finding the right unit.
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September 2022 by Jerome Carter
Thank you so much Markee and Danielle ....
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August 2022 by jeremy andersen
Danielle was a great help today in setting up a new unit
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August 2022 by Kelly Anne
Worst storage facility I've ever used, so glad I moved to another!!!!
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March 2022 by Gabriella Godinez
Office is always closed ! And always end up paying late fee because no one is in the office. Had a lady ask me if I worked there she’s been waiting since 2pm for someone and is now 5pm
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December 2021 by Dena Hurst
This facility was clean on the outside and close to our house, felt safe and secure. We had our stuff in storage there for over a year while we were renovating. When it came time to move out we were very disappointed to discover that water had gotten into the unit somehow and ruined a lot of our stuff. We had to throw away over 20 boxes that were destroyed by mold and termites. Lesson learned, don't put your stuff directly on the floor. Also, everything in the front of our unit was filthy from dust that came in while they were blowing outside.
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November 2021 by Niya Langley
Markee farmer was really nice and helpful and showed me around and gave great customer service thanks
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November 2021 by Sakina Langley
Great place to rent stopped by looking for prices,Markee gave me all the information I needed will be returning soon thanks
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October 2021 by Quinneasha G.
Good affordable storage option, only problems I would say is there is never any parking close to your unit if you're on the first floor so you're forced to carry things back and forth a long way and also it's hard initially finding your unit if you're on the first floor and no directions were given. But other than that, it was a pleasant experience.
