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March 2024 by Raffi Chamoun
Amazing customer service
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March 2024 by beverly perdue
The units are decent, it is reliable. Yes the outside do leak some. The staff is reliable. It is pricey for the term stay. I’m paying $55 for a 5x5 starting but they did say that the price could fluctuate unfortunately.
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March 2024 by Earl Thompson
Keilada has been a great attribute to this property she is hardworking and always works this place alone. GREAT JOB
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March 2024 by Candace Evers
Keilada was helpful today and very professional.
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March 2024 by Cedric Miller
Keilada is excellent
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March 2024 by adrian medina
Keilada is excellent
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March 2024 by Chip Butler
KeiladaSmb3
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February 2024 by lucy rivera-formby
I had a very good experience with the customer service representative. I give them a 5 star. Very informative and helpful.
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February 2024 by Ashley Smith
Jackie was very nice, professional, and helpful. I had an issue and she resolved it with ease!!
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January 2024 by Google user
I have a bad experience with this company and this particular location. They are very unprofessional heartless and rude but they are also following company rules and regulations. The company has no compassion for the customers you could be sick or hurt and they will auction your belongings in a month after they tax you separately. They start the bid off at 10 bucks but they charge you almost 200 a month. They also increase your rate without you being ok with it. There is no direct line to speak to somebody in Cooperate because they just want you to pay regardless.If nobody bids on your belongings they (trash it)lol yeah right
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November 2023 by Kevin Shipley
Found termites in our unit. Solution was to move into a new unit, but we had to rebox everything and move to new unit ourselves. They gave us 48 hours to move, but this was not enough considering the size of our unit and placing everything into new boxes. They charged us $15 for the 'extra day' since it took longer than 48 hours to move and re-box. Watch out for termites if you use this facility!!!
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October 2023 by Dario Tompkins
Tiffany was extremely helpful, patient, and understanding of my particular situation. Overall, the experience was great.
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August 2023 by Tracy Sokol
DO NOT RENT FROM PUBLIC STORAGE!!!!They gave me 20 minutes to get my things and told me I'd be arrested if I set foot on the property. The three workers inside the office saw what was in my storage unit and did everything they could to push me out of it so I would have no choice to leave my things. They ambushed me the Friday before my next rent payment was due so they could get my things.THIS IS NOT THE FIRST TIME THAT A PUBLIC STORAGE EMPLOYEE HAS DONE THIS. Search for public storage inside thieves or just public storage in general and you'll see all kinds of things they do to people who have good things.I lost my entire life on April 29, 2022 and paid them thousands of dollars to store a lifetime of items.I will not stop reviewing or talking people out of renting from them. And I plan to do whatever I can to KILL their stock, starting with the $4.00 dividends they are paying out right now.They messed with the wrong lady....
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August 2023 by gryphonjustice
Great customer service! The manager was professional, kind and she took the time to answer my questions. Thank you!
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August 2023 by Chandler Taylor
Put in a request to get my lock fixed on my unit it’s been almost 2 months and still isn’t fixed. No one is ever in the office to even have that person to person interaction about anything.
