Rug & Home is a highly praised furniture and home decor store located in Pineville, NC. Customers consistently highlight the exceptional customer service provided by the knowledgeable and friendly staff. Employees such as Gabe, Oscar, Tim, and Brandy receive special mention for their helpfulness and expertise, making the shopping experience enjoyable and seamless. Many customers appreciate the store's willingness to store purchased items at no charge, even when home completion takes longer than expected. The store offers an impressive selection of furniture, including sofas, sideboards, and rugs, catering to various tastes and styles. Customers have noted the ease of exchanges, with staff providing clear explanations of the process. Additionally, Rug & Home’s 100% return policy for rugs allows customers to ensure their choices fit well in their homes. Many reviews reflect a strong intention to return for future purchases, showcasing customer loyalty. Overall, Rug & Home is recommended for its top-tier service, wide array of quality products, and a welcoming atmosphere, making it a go-to destination for furniture and home decor needs.
We came into Rug & Home and explained to Mona what type of rug we were looking for. Mona was patient and knowledgeable and showed us all of our options. We found the perfect rug. Thank you, Mona!
May 2026
Gayatri was super helpful! Good experience overall!
May 2026
Mona was excellent in her sales service, very customer friendly. A delight to work with. She saved me $20 from shopping online. I will buy from her again!!!
