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December 2023 by Tina Brown
Went to pick up my package today because UPS gave it to USPS The white middle-aged going bald postman that work in the office was rude as hell he told me to come back in 30 minutes and my package will be ready then when he gave me my package he had an attitude talking about technically when I supposed to give out packages if it's got my address and my name and I'm showing you identification it shouldn't be no problem I pick up packages before up there with no issue he definitely is a rude person and very nasty I think he need to retire maybe that's not the job for him cuz he definitely not a people person and we would have been fighting for my package
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September 2023 by TSkor
Went in with a letter and paid for a stamp. Should have confirmed them putting on the stamp because my letter has never been delivered and is now gone. Do not trust this post office with important mail.
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September 2023 by aime barron
I work in Pineville and we have been having the same issue with the mail carrier. Her name is Sherry and if she has to deliver a package anywhere else other than the mailbox she gets angry and starts getting disrespectful. USPS please do better.
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July 2023 by B W.
The service is efficient and to the point. I have never experienced someone with an attitude even when the lines were long, though typically they aren't.
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June 2023 by Michelle Phillips
I love our small town post office!! Always helpful even when crazy busy.
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June 2023 by Ethan
One person working. Line getting long, can hear people just talking in backroom..they need help.or better employees. Lady at front was.nice trying her best
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April 2023 by Yasmine Lashae
I’ve visited this location multiple times as it is literally 5 min away from me. I actually thought it was just me but, these reviews confirm that the rudeness and poor customer service is a constant theme. There are two younger guys who work at this location every now and again, they are actually pleasant but the everyday workers at this location are extremely rude and unpleasant. It’s actually a draining experience every-time. I will no longer be using this location. I will go out of the way and visit the Ballantyne or S Blvd location.
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March 2023 by J. O
I want to thank Isaac from this location for his amazing customer service with my package!He was very welcoming and helped me "tapping up" my package! Thank you Isaac for making my first time visiting this location a great one!
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January 2023 by Liz Thomas
This is the best post office ever! It’s super old school and they don’t have those self serve machines to mail stuff yourself, but the staff are so efficient and knowledgeable. There was a line out the door during the holiday season, but I waited no more than 5 min to mail my packages because the staff are so excellent!
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January 2023 by Jay J.
I’ve only dropped stamped mail off at this location, and I haven’t had any issues with the customer service representatives. However, the mail carrier in my neighborhood is at this location. She stuffs things into the mailbox, which, has caused the envelopes/packaging to rip several times. If she has to get out of the truck to deliver a package she acts as if she’s angry, and coming to the door is an inconvenience. She literally threw my package on the porch from about eight-feet away. I’m so frustrated with her lack of respect.
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January 2023 by GT Hammer
The mail carrier that delivers over on China Grove Church rd. Is lazy. Instead of him letting you know you need to sign for register mail they will just leave a notice. This carrier has absolutely have no respect. I hope he get fired. Terri the post master there is very disrespectful and argumentative as if she has a problem with black people.
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December 2022 by Jae Jay
I’ve only dropped stamped mail off at this location, and I haven’t had any issues with the customer service representatives. However, the mail carrier in my neighborhood is at this location. She stuffs things into the mailbox, which, has caused the envelopes/packaging to rip several times. If she has to get out of the truck to deliver a package she acts as if she’s angry, and coming to the door is an inconvenience. She literally threw my package on the porch from about eight-feet away. I’m so frustrated with her lack of respect.
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December 2022 by Alejandra O.
Horrible servicio. Este ha sido uno de los pésimos servicios que he recibido. No me importa, tengo derecho como persona que vive aquí en ESTADOS UNIDOS a libre de expresión. Fui a mandar un paquete a esta oficina y para empezar, el trato de una persona que trabaja viendo TODOS LOS DÍAS a distintas personas tiene que ser diferente (así no te gusta tu trabajo, pues busca otro, no seas un estiércol andante y busca un empleo mejor) el caso es que el señor no sabemos si por X razón es racista o no anda de buen humor pero su trato hacia mi fue horrible. Me hizo tirado el papel donde anotas la dirección hacia donde va y quien lo envía. El nombre del señor es Eddie, edad como 45- 50 años, blanco, alto, anda una alergia en el cuello o no se la verdad. Solo le pido a ese señor que deje su racismo a un lado, no le quité ni un pedazo de piel con haber ido a dejar el paquete, busca otro trabajo si no te gusta eso, tienes muchas opciones. Dios te bendiga, se te quiere en el amor de Cristo porque en el mío, te detesto como persona.
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October 2022 by Cindy Tian
Not only do they hate their jobs, they also open later than I get to the office and close way earlier than I come back from work. When you just need to work 8:30-5:30, don’t complain you don’t have a good job
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October 2022 by Tiffany B.
All of the previous reviews are correct the sales associate even used profanity while speaking with another associate. I will not be returning to this location... they're all unprofessional
