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October 2023 by Demetrius Mccleave
I would like to be able to come in a store and the employees not look awkward and uncomfortable. I came in today to find a pair of vans and as soon as you come, and they all stare at you won’t say anything and follow you to the back of the store and will stare at you some more I was going to buy a pair, but it was so awkward. I couldn’t take it no more feels like just a bunch of awkward kids to me. Even when I ask for a size, the girl didn’t even bring me the shoes she stood 5 feet away from me with the boxes and didn’t even let me touch the shoesLike we were gonna run out the store.???lmao get salesman, not statues…
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August 2023 by Michelle Garcia
Ryan was very helpful during our visit at this store. He was very patient with us and helped my daughter find the shoes she wanted, making sure she was happy with the style and most importantly, the size. We will definitely be back because of their great customer service!
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August 2023 by Whitham Pickup
Very kind staff. Helped get me a pair of shoes in my size quicker than a lot of other stores. Also one of the only Vans I’ve seen with the Knu Skools. Overall very good experience.
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July 2023 by Brittany D
Had a surprisingly enlightening interaction today school shopping at Vans Carolina Place, Layah, your kind spirit and professional demeanor did not go unnoticed! Thank you for your patience in assisting Me!
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April 2023 by Joshua Milliken
Kids loved it and so did it!
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November 2022 by Adam King
Found some shoes online, called the store and they held them for me until I arrived
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October 2022 by Richard Thomas
After a disappointing experience at *cough* some other shoe store, I wandered in here and was blown away by the excellent customer service. Their registers were down and they were busily trying to get them back up, yet still managed to make an effort to not just sell shoes, but keep me engaged in conversation until they could ring up my purchase (altogether about twenty minutes).
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August 2022 by Erin Mitchell
ABSOULUTLEY AMAZING Customer service from Logan!!! He is always very, very helpful and him and my 13 year old have the same name so they clicked and Logan made it a fun experience for my son when we were buying shoes. Thanks Vans Carolina Place Mall!! Logan is Steller *****
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August 2022 by Emma Ingram
We always get our Van's from here. Just bought my 3rd pair from there. Also a vibe when entering and theres ALWAYS someone to help you out. A job well donr guys, per usual ✨️
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June 2022 by Ashley Snyder
I would give this place a zero for making us feel uncomfortable in the store.
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February 2022 by Susan S.
I can only speak for the South Park mall location in Charlotte, NC. If I could rate them 100 STARS I sure would . The customer service , helpfulness, professionalism and kindness was A+ , TOP NOTCH!!! A very well managed location. Seems the Carolina Place mall here location could learn a few tips or two :)
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November 2021 by Thomas Benton
Vans is a great surf/skate shoe company based out of Southern California that has been in the game for many decades. Vans makes quality shoes and clothing typical classic socal style and features items like jeans, flannels, hoodies, long/short sleeve t-shirts, hats, beanies and jackets. They feature a ton of shoes made in classic silhouettes that are worn by people of all types and the skate and surf communities around the world. All US stores are very similar, they always have the shelves well stocked and the staff is always really nice and attentive. The price point is not to high and the for the price the quality is above average.
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August 2021 by Diana Bryant
Very helpful staff, wish they carried more of a variety in mens size 14 though.
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July 2021 by Kalea Middleton
Ryan is an angel and so patient!! He’s the best
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June 2021 by Monica Belk
Didnt have what i wanted you have to purchase the really cute stuff online
