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June 2022 by Tiffany H.
Nice store that is always busy. It's in the Carolina Place mall. The staff are friendly and helpful. They have good deals and you have to check the site regularly or be a member to get the updates.They typically have a long line so be prepared to wait. They have a rewards program where you can earn free body care items. They will occasionally send coupons in the mail. They have the regular scents and the seasonal specials. They have body care, candles, plug ins, lip gloss, badge holders, hand sanitizers, etc. the store is clean and organized but during a sale it's a hot mess. Enjoy!
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May 2022 by Catherine B.
Customer service was excellent! I was looking for a particular candle, learned that they no longer made it while I was shopping Vivian researched until she found the exact candle under a different name.Thanks to Vivian!! She went above and beyond to help me!!'
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April 2022 by Mrs M.
Merchandise selection is great but customer service is terrible. No more being greeted when entering a store, just no excitement to be at work and helping people.
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August 2021 by Kiki B.
I knew exactly what I wanted when I arrived but couldn't find it because they have so many great items. A sales associate was very friendly and helpful. She walked me over to the item I wanted and asked if I had any questions, which was very nice since they were extremely busy. The store was clean and items placed around in good display. The only thing I was concerned about was they aren't implementing any kind of social distancing. I was at the counter paying and another customer came up and stood basically on top of me. Everything else was great.
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August 2021 by Dina W.
I'm a big fan of Bath & Body Works so I like to pop in to check out the new fragrances and new deals. Everything was well organized. The displays and shelves were fully stocked. It was very busy. They have a ton of displays throughout the store which can be hard to navigate around when there's a lot of people. The line was long, but they had a few registers open so it moved quickly. The associates were friendly and asked if we needed any help. But they weren't overly pushy. I'm a sucker for their candles and car air fresheners.
