-
December 2023 by Simi
Had a great experience buying a helmet here. The staff were friendly, attentive and helpful!
-
October 2023 by Glenn Gemmill
Drove a long way to only find a broken dropper post on the first ride. Sycamore was able to service right away and I was back at a trail head within the hour. These guys rocked!
-
October 2023 by Jan-Wilhelm Brendecke
Great shop, great service, fixed my bike and got me back on the trails
-
May 2023 by Nebdog111
The “manager” mansplained to my wife (who is an attorney) the problem with her Santa Cruz bike that SHE needed a better shifter or SHE needed to hold the shift longer and that her shifter wasn’t good quality. The problem started after my wife purchased carbon wheels, a new cassette, and chain from Sycamore for her bike. The three times she rode it it never properly shifted. With thousands spend one wants their bike to function properly. They do not stand behind their work and even tried to charge $10.00. We took her amazing bike to the hub and they tighten the derailleur and adjusted the set limit screw. The bike ran perfect and the Hub did the fix at no charge.
-
March 2023 by Glenn Kalnins
Fantastic service! I was considering getting a Specialized saddle and they offered to get me sized so I got the one that would fit my bum correctly. I was also trying to figure out which model to get and based on the type of riding I do, they recommended one model over the other. I ended up with the Specialized Bridge. I also have a 30 day return option if the saddle doesn’t work out. Throughout the entire process they were extremely helpful and never pushy, and when I checked out they called my by my first name. I walked away impressed with the level of service and care received.
-
January 2023 by Jerry C.
Fantastic customer service. I went in looking for parts and trail advice. Exceeded my expectations. Well stocked with SRAM and Shimano parts. Willing to spend time with customers. Very happy with my experience.
-
December 2022 by Ryan
A staple of the Pisgah cycling community. This place is a must stop on your way through Brevard. A ton of bikes to choose from and rentals as well. One of my favorite coffee shops is here as well. One of the reasons I come here. The staff is friendly and courteous. And will be more than happy to help you have what you need for your bicycling adventure.
-
November 2022 by Melissa K.
My dad was visiting last week and we were messing around with my bike (like you do when you're a middle-aged person and a septuagenarian) when an Unfortunate Event occurred, necessitating repairs to my bike (but thankfully not Dad). We took it to Sycamore and worked with Caleb, who said he could get the part from Shimano but it'd take about 2 months. However, if we could source the part sooner, he'd install it. We found the part online at a bike shop in Alabama and Caleb confirmed it was the right one. The AL shop shipped it straight to Caleb and I'm picking up my bike this afternoon. Throughout this process I've been impressed with and grateful for Caleb's customer service, follow-through, and communication. My bike is my connection to the outdoors and I'm so glad I'll be able to get back into the mountains soon. Thanks Sycamore, and thanks Caleb!
-
October 2022 by Jason
Amazing staff with a ton of knowledge and expertise. I never feel pressured into getting too much. I've been in for anything from replacing pedals, drivetrain maintenance, and suspension work. They've exceeded my expectations and almost always ahead of schedule.Added bonus for having everything you'd need for a ride in Pisgah or Dupont, plus coffee!
-
September 2022 by Ron Sprinkle
In retirement, I've been owning and trying out different bikes, an obsession from my college days. Sycamore cycles has been my willing accomplice by working on a half dozen bikes so far. They are quick, competent and reasonable in all their work. I doubt I will ever go to any other shop. Sycamore is the best by far!
-
September 2022 by Ian E
Hannah was extremely helpful with our bike rental. This is our second time coming to Sycamore, and the staff is always extremely helpful! I love this bike shop.
-
August 2022 by Pflow Show
Man, I just can't say enough good things about this shop. My second bike that I've ordered and they put together. I requested if they could get the bike done a little early and Bam! Their done, super nice shop just wish they were closer. But it's worth driving an hr. This should be the standard of all bike shops. I've been to plenty of shops and Sycamore is top notch.
-
August 2022 by phouvang Kompathoum
Man, I just can't say enough good things about this shop. My second bike that I've ordered and they put together. I requested if they could get the bike done a little early and Bam! Their done, super nice shop just wish they were closer. But it's worth driving an hr. This should be the standard of all bike shops. I've been to plenty of shops and Sycamore is top notch.
-
May 2022 by Rayne Hellstrom
Ok, seriously the best customer service. The vibes are light and fun, the people who work here are so knowledgeable and spend the time with you. Every time we go I have a great experience and learn so much. Thank you to everyone who works at sycamore cycles!
-
May 2022 by C Strohl
Yes! They opened early with a full staff, had parts in stock, and repaired our bikes in time to get back on the trail for our group’s morning ride. Nice mechanics, fast repairs, inexpensive.