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October 2023 by Lesley Langford
We were very excited to try this place after our beautiful hike but soon discovered it is not welcoming at all. It appears to have food but only food trucks. The drink truck has no water or claims they have no water. I went inside the tavern and stood in the line to get to the counter to ask for a cup of ice and buy a canned coke. When it was my turn and I stepped up to the counter and asked for way I wanted and the man said that he didn’t have ice but if I wanted to can of coke I would need to wait my turn in line like everyone else - this was said in a very condescending tone. I said I did wait in line. It was such a belittling experience. Everyone heard him. My sister in law heard it and couldn’t believe it. I didn’t even want to eat my food I felt so icky in that environment. Someone used the term elitest which is a good way to describe this place. I will never go back.
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October 2023 by Jon Williams
This place is the bomb. Great service and beer. Place can be swamped but most customers coming here know what they’re coming for and staff was accommodating and gave great service on my bike on the spot. Don’t know how you could possibly not give it 5 stars. It’s an all time spot.
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October 2023 by Clint Emery
The thing I like about here is you can rent the bike before you buy it and they go hand over foot to make sure it rides correctly. I rented both the Hightower and megatower, ultimately decided on purchasing the megatower. Mike was super helpful in answering my random questions throughout the weeks I was making up my mind. Seems like they have a great staff. Will only buy from here from here on out!
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October 2023 by Bernadette Merriman
The Hub and Pisgah Tavern is staffed by great folks who are always willing to help out and make the experience an easy process. I rented bike packing gear from the Hub and they help me fit the gear, made sure it was what I needed, and answered all my questions. Top quality service and so excited to have bike packing gear that is rentable. That way I can try things out before I purchase them! Highly recommend the Hub for your rental needs!
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October 2023 by Chase Kelly
Great experience here as always. Rented a bike for the second weekend here and no regrets. KJ and the entire rental shop were super friendly and helpful, giving us trail route recommendations and making sure our bikes were up to par before heading out. We love coming to this shop for the whole experience and culture they’ve created. Thanks guys
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October 2023 by Wayne Oliver
Always a great stop here.Gear , bike repair and sales as well as tap room.Excellent.
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August 2023 by Stephen Sinclair
Hands down the coolest bike shop I have ever been to. After getting my Floridian a** handed to me by a trail they warm up on(Sycamore Cove), I stopped in for a beer and a chat. Everyone was welcoming, I went there multiple times during our stay. The Hub is the first place I went to after nailing a tree coming down Ridgeline, nothing like a cold beer after a nice wreck. Definitely a must see if you’re in the area, even if you’re not a cyclist or outdoorsy.
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August 2023 by Rolando Abellon
Gone twice to NC to mtb and both times I’ve rented a bike there. The crew specially Jeff is awesome and super friendly. They accommodated couple requests without any hesitation.The vibe is also super cool and friendly- good quality bikes
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August 2023 by Aj Bitterman
This bike shop was the coolest place I've been to in a while. Great selection of bikes to choose from. Food and coffee vendors outside on the property. Very friendly staff and a bar inside for an after ride beverage. Will definitely be back.
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August 2023 by Charlie Sutlive
Outstanding team of professionals who really are the experts when it comes to cycling. The Hub also has the latest, top bikes to rent. We were riding gravel bikes for the first time, and the Hub team fit our bikes perfectly. Also, the location, right at the entrance to Pisgah, cannot be beat.
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July 2023 by Kellie D.
Visited this place on a Saturday afternoon and it was packed. Great location at the base of Pisgah Forest for bikers and hikers to take a break, buy some gear and have a beer. Good selection of both draft and canned beers, plenty of outdoor space, and a food truck. Not too much space to sit inside. Friendly employees and bartenders. I love the recyclable aluminum cups they serve their draft beer in.
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June 2023 by Justin Krogue
I had a fantastic experience here. I reserved a transition patrol to ride the black mountain loop and it was dialed and ready to go when I arrived. They accommodated my friend with a same day rental which was great as well. The staff at the shop were incredibly friendly and welcoming. Highly highly recommend this shop if you’re wanting to do some mountain biking in Pisgah! Also had a great food truck and tavern for a post ride lunch.
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June 2023 by Jenna Vanas
Bought my bike during pandemic where there were bike shortness all around. Found a small which was also very difficult to and it was all esmebled. It was more than I wanted to pay but I am very happy with purchase cause I was able to use it so much during COVID 19. Thank you and I recommend Santa Cruz all the way.
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June 2023 by Brian Prestes
Super cool jumping off point for outdoor adventure. The coffee truck in the morning and the rotating food truck for lunch are both amazing. The staff is friendly. And the location is prime.
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June 2023 by Ryan Beamish
If you want the full experience, this is your place! The crew is absolutely top notch at The Hub and Pisgah Tavern! They are understanding, accommodating, and so pro. Thank you for the shotgun helmet rentals, MVP move! The selection of bikes and gear will not disappoint, and don't forget to have a coldy on the patio, can't wait to visit again!
