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September 2024 by Jerry Watson
Bill Swain with Kimberly Carroll / State Farm has been awesome with all of our insurance needs. He is very knowledgeable and is very responsive. I would highly recommend him for anything insurance!!
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September 2024 by Alan Stone
What can I say! Excellent customer service! Calls and messages returned promptly, always so polite and patient. Insurance expert!
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September 2024 by Pam Hines
What a pleasure working with Kim Hartman! She is very knowledgeable and so willing to assist in any way! I it’s been a great experience!
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September 2024 by MARK RIGNEY
Bill Swain is an honest, hard working agent that I would strongly recommend! Don't hesitate to speak with him
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September 2024 by M EUGENE SHOAP
Jake from State Farm NOT NEEDED AT THIS AGENCY...They have Bill Swain. Been working with Bill for over 10 years and he never disappoints, always helpful and willing to offer help even on personal projects. Fast and accurate with answers, offering ways to save and fast with replies. Great person to put your trust and you insurance needs with. Hands down the best I've worked with over my 70 plus years of buying and selling homes.
Gene Shoap
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September 2024 by charles higgins
Spoke with Shay, she was both friendly and informative.
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September 2024 by Rex Whitacre
Great interaction with the Kim Carroll group. We worked with Bill Swain and he was great! Knowledgeable, Courteous, responded promptly, and provided us the coverage we needed for our townhome in Duck. Highly recommended!
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September 2024 by Dawn Tillett
I have had insurance with State Farm for years...all of mine is with them and Bill and Team are always so helpful and responsive
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August 2024 by Dereck Hench
My relationship with Kim Carroll's office always has been a very positive experience. Kim Hartman stepped in and gave instant proposals on ensuring another house for me and I truly appreciate the team.
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August 2024 by Mary Winstead
Bill Swain at the Kimberly Carroll State Farm Agency has helped my husband and I several times with our Homeowner’s policy. With the cost of building increases in the last few years, he has helped with our insurance needs so we can be assured we are taken care of in case of any damages to our property and home. We truly appreciate his professional manner and quick response to our concerns and needs. We do feel like he is there for us! Thanks Bill and State Farm!
Bill and Mary Winstead
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August 2024 by Mark McHugh
Bill Swain at State Farm, Kimberly Carroll Agency, helped us today to review our home insurance policy. He provided clear answers to our questions and he offered to review our policy in more detail. I appreciate Bill's professional response to our questions.
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August 2024 by Danielle Nunn
Very friendly and reasonably priced
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July 2024 by Mary Lee Fritts
Kim is a very professional agent who is always accessible by phone or email. She responds promptly to questions and is very thorough in her work. I would highly recommend her for your insurance needs.
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July 2024 by Dwayne Watson
Bill Swain has helped ensure that our home, auto, and life policies are always in our family’s best interest. He and the Kimberly Carroll team are second to none.
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July 2024 by Joanne Lagratta
I have been a customer of Kimberly Carroll State Farm for many years. They are thorough, always available to help, and have a wonderful staff.
