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November 2023 by Joshua Cavana
Absolutely ridiculous customer service when you charge somebody a diagnostic fee that is wrong and then try to turn around and charge somebody that exact same diagnostic fee to re-diagnose the exact same issue as the first time they brought it in and your excuse is it's been too much time between the first Diagnostic and now the second diagnostic so because so much time went by you're not willing to clean up your own mistake just ridiculous
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October 2023 by Eric Gregg
Wilson's took care of our G rated 5th wheel tire when we found a slow leak. We're from NH and we're a long way from home. We'll be back in the area next year. If I need help. I know right where I am going to go! Thank you!
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August 2023 by Gavin J.
updated contact information - (252) 453-2711jamie is very helpful.
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August 2023 by Brandy Payne
My daughter (18) was traveling home to VA from the beach, (the furthest she’d ever driven), when her car overheated a mile or so away from their shop. She had the same issue the night before and it appeared to be the thermostat, so a couple of friends replaced it in the parking lot of the auto parts store. We thought all was well, until the next day when it happened again. Turns out she needed a new radiator fan! I was getting ready to drive from Northern Virginia because I knew how nervous she must’ve felt, but Scott made her feel at ease, had her car repaired and had her back safely on the road quicker than we could’ve hoped for. This mom is forever thankful!
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June 2023 by Bianca Keipe
On the way home from the obx we went over a nail and our tire started to flatten quickly! I googled auto shop near us on the road and Wilson popped up! I read the other great reviews and how helpful they are so we stopped. The woman at the desk was so kind and we were back on the road in 14 mins! Thank you all! Highly recommend this shop!Service: Tires
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June 2023 by Heather Worsham
Very nice guys but they charged me an hour of labor to figure out what was wrong with my 4WD … “determined it was my transfer case” which would have been $700+ to fix when in reality I had a few friends take a second opinion and it was actually the rzeppa joint in my drive shaft, which was a $45 part.
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June 2023 by Teresa Dunn
Great owner and staff. I like the fact that they're really good at explaining things to me. I'm glad they're in grandy.
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March 2023 by Nathan Lusk
I was a pain in the butt and asked them to try and take my warranty…they usually don’t but they called to get it set up anyway. They did the work they said for the price they said and slightly quicker than they thought it would be.I almost gave 4 stars because I asked them to put a multimeter on my throttle control sensor since they couldn’t duplicate the problem and they didn’t test it…so now I have to take it somewhere else and pay another diagnostic fee. All in all these guys do great work and communicate well.
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March 2023 by Angela Blocher
Fair and honest service. Well informed and knowledgeable staff. Fast service. Thorough and detailed vehicle assessment.
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February 2023 by JUDYLYNN
Charged way to much and lied to me about my bill and charged me 100.00 and never put my car on the machine which I never ask him to. He was supposed to look at my tire.
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December 2022 by Tammy W
Outstanding service, communication, and prices. Do not hesitate to take your routine or "difficult" projects to their skilled technicians.
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December 2022 by Sam Derks-Waller
Love the guys here! They are amazing and I greatly appreciate the services and help they provide.
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November 2022 by Elisa O.
these guys are great and fast!! the beginning of our trip we got a flat tire and they fixed it in 10 minutes!! definitely recommend!
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October 2022 by Erin Matthews
Paul was very informative and let us know what was going on. This was an old truck that had been sitting for a year on the beach and we just wanted it fixed enough to pass inspection. He fixed a damaged wiring connection on the brake lights and It was done in a day. It was done so quickly we had to make arrangements to pick it up and pay for it, not expecting it to be done so fast. I highly recommend going here they did a fantastic job. Thank you!Services: Electrical repair
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October 2022 by Greg Winstead
Five Star Service... was down for the week playing golf with our golf group and was leaving one golf course headed to another and my buddy noticed his low tire pressure light showing 20lbs in left rear tire. Pulled into local gas station to put air in the tire and try to see if we could see anything in the tire! And yes we had a problem.. Wilson Brothers was recommended by someone pumping gas and over heard our conversation. Made the short trip down to Wilson Brothers, explained what we found and they had us back on the road in less than 10 mins... Yes we made our tee time... Thank you Wilson Brothers for your quick service and hospitality...G WinsteadApex, NCService: Tire change
