“Great family run business. I rented a UHAUL item from them. They were very friendly and helpful. There was a home town feel as other customers were coming by to pick up animal feed.”
“I recently had a nightmare series of disappointments with U-Haul while moving from Augusta, GA. First, our auto transport trailer was 18 hours late. Then Google Maps took me down a dead-end road, and when I triedto get the trailer off in order to safely turnaround, the job was impossible, and U-Haul Roadside Assistance left me in the lurch for three hours before a Good Samaritan helped me back the whole rig out of the alley. When I went to return the trailer to Green Apple Deli (the alternate name for this U-Haul Neighborhood Dealer), the lady at the counter could not have been more helpful and polite, practically the first helpful person in this comedy of U-haul errors.Then when I finished with the truck, exhausted from unloading the 26 foot behemoth, I tried returning it to the location U-Haul suggested, only to find a locked gate, limited hours and no clear way to drop off after hours. Then I remembered how close Green Apple Deli was. Tried to call U-Haul to change the pickup location and again, nothing but an interminable hold. But when I pleasemy case to the young lady at the counter, she was more than willing to help. Instead of charging me for the location change, the sweeping I completely forgot to do, or any of the other nickel and dime surcharges I was expecting, she took care of me as though I had never done anything wrong and treated me like an longtime customer instead of the entitled suburbanite I was probably acting like.I plan on returning to this Sunoco as a frequent customer, and if G-d forbid I ever have to use U-Haul again, this is the only dealer I'll trust with handling the reservation.”
“I never did a Uhaul rental. I had a Great experience, for a first timer🤗!
The back door lock need to be repaired. I had to struggle a little with the lock, when I close the rear door.
Mr. Jim was very nice!”
“I had an excellent experience at this storage facility thanks to Spencer. He was friendly,professional, and made the process quick and made the process quick and easy. The facility was clean, well-maintained, and organized, and their attention to detail and outstanding customer service gave me confidence that my belongings were in good hands. Highly recommend!”