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February 2024 by Stephanie Barnes
Lisa did our taxes, and I couldn’t be happier. I will not be going to anyone else while we are stationed here. She did everything perfectly, and quickly.
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February 2023 by Christopher Smith
If you go to this location, go to Ms. Lisa Carpenter...very professional, knowledgeable, and a genuine person...it's not often you find a good employee at any establishment nowadays, however I felt very grateful to be serviced by Ms Lisa...not only did she do my taxes very quickly, she also spent some of her personal time talking with me about some of my life issues...again she is a very genuine and caring soul...BEST IN DA COUNTY☺️☺️☺️
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February 2023 by Selina Lynch
Ms. Lisa is a great Tax Preparer she was professional, courteous, welcoming and knowledgeable. I’d return and recommend her services to everyone I know needing tax service.
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February 2023 by Jessica Hammonds
Mrs. Lisa is friendly, helpful, and professional..she makes you feel as if you have known each other for many years...I will definitely be using her again
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January 2023 by george jacobsjr
I had an appointment scheduled on time, so with the agent ready to go, took the time, courteous, friendly, and take care of my knees as quickly as good will use them again
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January 2023 by Theresa Talbert
Been using Jackson Hewitt for over 20 years never been disappointed with them.
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January 2023 by joshua seymour
They filed my state tax return incorrectly. They’re not Certified Public Accountants. They basically pull up turbo tax and have you fill out everything yourself anyway. Better off just doing it yourself or hiring an actual accountant. I am using a CPA this year so they can fix the mistakes Jackson Hewitt made last year.
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March 2022 by Jordi Luciano-Garcia
Jackson Hewitt assistant was very nice , very fast , and always going to be Jackson Hewitt Cllent
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February 2022 by Beth Wright
Quick and professional service. I have been with the same branch for years. The young lady that helped me this go around I have to say has been the very best experience so far.
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February 2022 by Amber Locklear
Never had a bad experience have been going to Jackson Hewitt for years and will continue
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February 2022 by Jorge Boedeker
They took care of me quickly and perfectly and I recommend them to all my family and friends
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April 2021 by Brandy Patterson
I filed my 2020 return 1/26/21. I paid over $700 to file a standard married filing separate return. First time I’ve ever filed this way, which is why I choose to pay JH. I also filed with JH b/c I needed the money back FAST. So it’s 3/26/21 and I still don’t have my tax return OR Stimulus. I had to file an amendment BECAUSE JH checked the wrong box on my forms, stating that I already had received my stimulus (from 2020). I am grateful for the help I got there when I had to file the amendment, because JH did not charge me ANOTHER FEE of $80 for this amendment... BUT AFTER PAYING $700+ to get my money back QUICKLY... I’m less than impressed. The people at the location I used were very nice but that doesn’t get my tax return or stimulus to me any faster. Very disappointed.
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April 2021 by Sharonda McMillan
She couldn't explain to me why the 754 was coming out of my taxes. She said that is what the government takes out she wasn't sure why the lady did tell me she was from New York.
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March 2021 by Sarah Atkinson
The preparer was very attentive and I feel she reached out to even give me answer as I ask them. . I appreciate all she did
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March 2021 by Chris Ray
It was great. I will be back next year
