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February 2024 by Doug Dickerson
Friendly staff. We'll stocked.
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February 2024 by Blake Mills
I recently ordered a drawer kit for my LX470 through Mike. He was incredibly helpful throughout the entire ordering process. I look forward to working with them more in the future!
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January 2024 by Chris C.
Jim helped me determine what lift would best suit my needs. Purchased 3.5” ready lift with 34” BFG AT KO2 and Method wheels. I am extremely picky about my truck but Jim assured me that the staff would take care of my truck. Truck turned out GREAT when they were finished. Had some issues with the new TPMS syncing with the truck, but after returning a few weeks later they corrected the communication issue. Thanks Jim and Total Off-road service technician!
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January 2024 by c k
This place is great!! Everyone from the mechanics to the salesmen were awesome to deal with. They worked with me to get the best prices; didn’t try and oversell, and kept me updated throughout the repairs process. There were further issues I was unaware of they discovered along the way and brought it to my attention. Can’t say enough. After countless dollars and time wasted at the dealer for failed attempts to fix my Jeep; these dudes got it diagnosed and fixed it no problem. No more vibrations, no more crab walking. Had my 8 control arms adjusted, an alignment, wheels balanced, new driveshafts front and rear, brake pads, and transfer case replaced in like a day. Good people here, I will be back!
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January 2024 by Dennis B
Great experience and couldn't be happier with service/end result! Truly appreciate the quick turnaround!
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November 2023 by Joshua Abrahams
Recently brought my jeep in for brake service and death wobble. For the brake job they correctly diagnosed that the brake lines needed to be replaced. For the wobble they said I need new ball joints among other parts. Since the ball joints are about a year old and made by teraflex I was immediately skeptical. I decided to pick up the Jeep and get another opinion. It turns out the ball joints are perfectly fine and there are other issues with the Jeep not identified by total off road. Also they wanted to charge me 50% for labor costs for a part I ordered. Since the part wasn’t coming in for a few days I decided to pick up the jeep early. When I objected to paying the deposit they told me they would just keep the jeep until the part came in basically forcing me to pay them the deposit. Instead I paid them $20 for the part and had another shop install the part. These guys don’t know what they are doing, do not communicate with either other, don't communicate the diagnosis fee until after the service is complete and try to act heavy handed and keep your car against your will. Do not go to this shop!!
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November 2023 by Ryan Benton
I recently had my gears swapped at Total Off-Road & More on my 2017 Silverado. Went from 3.23 to 4.10. They were very professional and did a great job. Absolutely love the new gears! Can't wait to have them do more work on it when the time comes.
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July 2023 by Charlie McDarris
Bought a set of tires from 4-Wheel Parts. Included in the purchase was free tire rotation. I called to schedule but was told they aren't honoring this and I would have to drive to Virginia Beach or Charlotte 4 Wheel Parts for rotation. Asked what they charge and they said $149. OUCH. Called AAA Auto Care and they rotate tires for $19.99 and balance and rotate for $60. I won't be going here in the future.After spending a boat-load of money with 4 Wheel Parts for new suspension, tires, etc., I now feel abandoned and a bit scammed by 4 Wheel Parts. I certainly got the impression during my phone call that this new group has no interest in working with prior customers.
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June 2023 by Bryan Harrison
I stopped by total off-road yesterday and worked with Aaron Price. He helped me out with my Jeep. He’s very knowledgeable. If you need any help, please see him.
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June 2023 by Bobby Ainsworth
They took really good care of me. Aaron was very pleasant to work with. I will be back for some more upgrades. Thanks again
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June 2023 by Robert Schwachenwald
I have a lifted Titan XD, had some alignment and shaking issues. Even with stock tires, Titans have a slight vibration felt around 40-55 mph, well known on the Titan Forums, I took the truck there, ready to purchase a full suspension redo, James took the truck in for an assessment, worked up a scope of work, well below what I thought I needed, I was skeptical, had the truck for 5 hours, I picked it up, immediately realizing a difference. 2 weeks later, the truck is perfect, all speeds. All for an 1/8th of what I though I was going to spend. Well worth the cost of the assessment, which they credited back to me once I accepted the quote. Great work James and Team!
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May 2023 by James Turner
Beyond pleased by the work these guys did for me. 2” level and tires. Customer service with Aaron was as best as it gets and very pleased with the work done. No ride-ability was compromised and the clean look I wanted. I went in and got the quote on Saturday, all work was scheduled for Monday and completed in 3 hours. I give them 6 out of 5 stars.
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February 2023 by Nathan Q.
Ordered a winch over a week ago that was supposed to be in stock. Haven't heard anything from them and getting ahold of their customer support is impossible. Wait times over an hour. I used to get all of my stuff from them for my old Jeep, but I think I will be going with another vendor from now on.
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February 2023 by Daniel Tiek
They did an excellent job! Very happy with all the work they did on my truck. From the build to the shop, top notch experience and great customer service. Will go there again if I ever want any more mods. They know what they are doing!
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January 2023 by Jonathan DeVaughn
I had alot of work done to my gladiator. Lift, tires and wheels, regear. I couldn’t be happier with the quality of service and the turnaround time. Aaron is fantastic to work with and I highly recommend this place and him! Thanks guys! The gladiator looks and drives amazing!
