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February 2024 by jake jake
On the night 2-5-24 at 7pm my transmission started acting weird and the check engine light came on. I drove to this store as it’s the closest and I asked for help to read check engine light code. They handed me the scanner and said good luck. I tried to use it with no instructions and brought it back in and they said it had no code even though my check engine light is on. I then asked for automatic transmission fluid for 2011 mazda 3 and once they got done playing around they told they did not have any. Really ? A nation wide autoparts store doesn’t carry basic ATF . It was obvious this crew was not there for customers so I had to get a ride to Orileys to buy the standard ATF so I could safely get my car back home. My advice is to stay away from this place and drive a few more miles to any other store for help.
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February 2024 by Jason O.
On the night 2-5-24 7pm I stopped here as my transmission was acting up and check engine light came on. The crew would not help me with the OBD scanner to see what check engine light code was. I asked for help on selecting the right transmissions fluid and after they got done playing around they told me they did not sell my kind. Really? you don't sell standard ATF automatic transmission fluid for a 2011 Mazda 3 ? So instead of dealing with these "people " any longer I called a ride to orileys where I purchased this exotic ATF fluid for my car so I could safely get it home. My advice is to stay away from this store if you are expecting any type of customer service.
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January 2024 by Loretta Pollitt
Fast friendly service
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January 2024 by Steve H
Great store with helpful employees. Been coming here for years and always is my first place to check for my vehicle needs. Their website to order parts from is super easy too!
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January 2024 by R Naz
Had a very good experience today, very helpful and nice people.
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January 2024 by Derek
Sold me a Die hard battery in June of 2023 that was from July of 2022, went bad 5 months later (should last 2-5 years), then they said since the 3 month warranty was over they couldn't do anything.
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January 2024 by Adam Steed
Not a bad place to get parts and service. Some employees more helpful than others. I made an online order and went by the store, which wasn't busy, an hour later, and they hadn't pulled the product. An employee training another took the order, filled it, and sent me on my way. He was great.
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November 2023 by Jeff Gimondo
Really went above and beyond helping me with a car battery issue. Much appreciated
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November 2023 by Bret Jefferson
My favorite group of guys up here, what can I say? They take care of my S10 like it was their own...OK, maybe not- but I go out of my way to stop in and show off lol. Good group of guys, order ahead and pick up in store, fast delivery, one of the best locations as far as staff goes.. Durant maybe because it's a nicer area but the Western Blvd staff has them covered by MILES in the customer service dept...
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November 2023 by Katelynn Potts
Had our battery in stock and installed it for us in minutes. The young man helping us was the best! He even took the time to show me what he was doing when I asked to watch. I'm sad we didn't have cash to tip him. He was that good!! Young slender man working the evening of 10/25. Will come here for all future car needs. Thank you!
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November 2023 by Bob Smith
Today is Sunday November 5th. I had purchased a headlight bulb replacement. It appeared not to fit or be the correct one. Tamari sold me the original few days back and he was there tonight and went way above and beyond helping me. He represents your company well!!
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November 2023 by ADAM Elkhait
There is a girl. . I asked her for a filter. She told me to go and look for him. If I had known him, I would not have asked you. I did not like her treatment. I will never go back to this store again ???????????
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August 2023 by GroundShakersz
Everyone in here is very helpful! I always come here for my car replacement parts!
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August 2023 by Lisa K
This place SHOULD NOT be your first choice. Inexperienced staff, (except Glen) poor customer service (except Glen) and rude staff … I WILL NOT shop here again!
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July 2023 by Matthew Greene
Great customer service. We received the best battery for our use of the vehicle and got free installation. Glenn was a great help. Thanks!
