-
January 2024 by Katie Hargrove
My room was right by the trash pickup point and for about 30 minutes in the middle of the night, it was loud and woke me out of a dead sleep. But comfy room. Minute detail I didn’t like - show head was too high so lack of water pressure for the shower. But convenience to the convention center was great! And staff was excellent!
-
January 2024 by Jill A.
The Aloft hotel at NC State is amazing and the location to campus can't be beat. We had a great view of the bell tower and had easy access to the many shops and restaurants nearby. The front desk staff are superb and customer service throughout our stay was amazing. The rooms are spacious, clean and on point. We visited the bar one evening during our stay and the bartender, Robin, is friendly and accommodating. If you visit this hotel, be sure to say hello to Robin and tip accordingly!
-
January 2024 by kristin vallone
Our brief stay at Aloft was made all the better by Eric from corporate who was stepping in to do whatever he could to help us as guests. As the first person we met in Raleigh he set the tone for a great trip. Thank you!
-
December 2023 by Mark Wright
Really great. I travel all over from ritz to st Regis to marriotts and I stayed here cause I had my pup with me.Amazing staff. I mean you would’ve thought you were at a ritz. Called me by name the entire trip. Welcoming. Kind. Helpful. Just went way above and beyond when you wouldn’t think they needed to.Area is great. Restaurants and coffee shop nearby.
-
December 2023 by Andrew N.
Broken food ordering system and understaffed kitchen left me with 1/3rd of a food order and no refund. I feel incredibly dissatisfied and scammed and cannot in good conscience recommend this hotel while its services are as dysfunctional as they are.
-
November 2023 by Jake Geis
The staff is very friendly and personable. Wonderful location with good views. I highly recommend for families visiting students at NCSU. The food selection is small but decent and there is a solid bar and lounge area. Rooms are very clean and comfortable with great access to heat and AC.
-
October 2023 by Laken Hicks
We booked a double queen bed room. We were checked in and given key cards that didn’t work. When we informed the front desk, she tried to open the room herself, however even the master key would not open the lock. So she told us our only other option is the have a king with pull out couch. When we got to our room, they told us we would have to make the bed ourselves because housekeeping had already left for the day. We left to get dinner and by the time we returned we still did not have any sheets or blankets for the pull out couch. When they finally brought some, they only brought us a fitted sheet and 4 pillow cases. It being 9:30 pm at this point, we called the front desk again hoping just to receive a blanket for covers. We never got extra towels or pillows.When taking a shower, the water pressure was that of a light mist. Absolutely impossible to wash my hair.The service could have been slightly more accommodating after the room switch, knowing there would be 4 guests in 1 room. But there was not.Pretty disappointed in the Aloft Raleigh.
-
October 2023 by estrella velazquez
I've stayed here a couple of times, and both were fantastic. The staff are so friendly, and they go above and beyond to help you with anything you need. The rooms are very comfortable, the beds especially. I enjoy the modern, clean design and the art that decorates everywhere. Thanks for helping making my stays perfect.
-
October 2023 by Joshua “Tall Josh” Horne
I’ve been a Marriott member for years and always prefer Marriott hotels when traveling for work and personal travel. I have had to change many reservations due to last minute changes for whatever reason and never had a problem. Even canceling a room last minute! It seems loyal customers no longer matter to Marriott, they would prefer short term profit over long term brand loyalty. After having some meetings cancel I call the global reservations desk and local hotel to move my reservation but was told I would be charged for the night regardless because I was within the 48 hour window (~30 hours before checking). To make things worse, the Marriott I was staying at the next night had a 72 hour cancellation and they also charged me the night. So ensure there are no last minute changes in your plans as Marriott will not be flexible for you… no matter your status.
-
October 2023 by Sydney F.
Service requests took too long or were ignored entirely. The fridge was broken but they were quick about replacing it with a new one. The beds and pillows are ok but are not suitable for side sleepers. On our second night here, a baby cockroach appeared in our room, usually a sign there are more/a colony nearby
-
September 2023 by Dee Roberts
I really liked this hotel. The location is good to walk, and restaurants are nearby. I liked the view, and the property is quiet.The bed was comfortable, and the room was clean. However, the bathroom was a little odd in direct relation to the bed, with a frosted bathroom window next to it.There wasn't a microwave in the room. That was a little disappointing, I had to go downstairs to warm up my soup.I'm a platinum member, and the staff kept trying to come into our room, even though we had late check out, that was identified on our account.Big positive, the staff was friendly and there is an onsite bar where there was live music the afternoon we left.
-
August 2023 by Dee R.
I was in NC for work and wanted to be near the airport the final night. I really liked this hotel. The location is good to walk, and restaurants are nearby. I liked the view, and the property is quiet. The bed was comfortable, and the room was clean. However, the bathroom was a little odd in direct relation to the bed, with a frosted bathroom window next to it. There wasn't a microwave in the room, that was a little disappointing, I had to go downstairs to warm up my soup. I'm a platinum member, and the staff kept trying to come into our room, even though we had late check out that was identified on our account.Big positive the staff was friendly abd there is an onsite bar where there was live music the afternoon we left.
-
August 2023 by Jill A
The Aloft hotel at NC State is amazing and the location to campus can’t be beat. We had a great view of the bell tower and had easy access to the many shops and restaurants nearby. The front desk staff are superb and customer service throughout our stay was amazing. The rooms are spacious and on point. We visited the bar one evening during our stay and the bartender, Cal, is friendly and tells great stories. If you visit this hotel, be sure to say hello to Cal and tip accordingly!
-
August 2023 by Erik Rogers
Hotel is in a great spot if you are visiting NC State. Staff was super friendly and helpful. Only reason I didn’t give 5 stars is because they charge you $12 per day to park. I get when they do this when you are near a major transportation hub or space is very limited but that’s not the case here. Just one of those things that I feel is a money grab. Besides that great place to stay
-
June 2023 by Riley R.
Don't stay here unless you want your vehicle broken into. Don't worry about asking the front desk for help, they won't do anything about it, and will tell you "Oh, that's actually been happening a lot recently, sorry about that."
