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October 2019 by Jesse W
I was a Branch Manager for this company and they have some of the slowest turn times in the industry with rates that are not competitive to local banks and lenders. They also refused to pay me for hours worked... they just laid off plenty of underwriters and processors so the turn times will get worse.
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October 2019 by Ti Ph
Asked for a rate quote, was half a percent higher as well as closing cost thousands more than the local bank around me. I wouod strongly suggest shopping around
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October 2018 by Jessica Riley
Kurt and the American Financial team were amazing! They were quick to respond to emails and calls. They kept me informed about what to expect and explained every step of the process in a way that was easy to follow and understand. I am very thankful they were able to us!
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October 2017 by Aveda
My experience working with Kurt Krause and Mark Voss was extremely pleasant and simple. We had a number of issues that cropped up due to poor communication on the seller's side of thing, but as the buyer they clearly explained to me everything going on and made the process on my end very simple and streamlined. This is the second house purchase I made and my first one was a nightmare with another company, so it was very refreshing to see such outstanding service, and I will continue to use AFN and these two for any future home ownership needs.
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October 2017 by Renee Langley
Nothing about working with this company makes home ownership easy. The process seemed to be easy and pleasant in the beginning, but every week more documentation had been requested. It got to the point where none of my emails or phone calls got a response. After almost 2 months we still have not signed any papers and no one is offering up an explanation. The loan administrator that I had worked with and the district manager have VERY POOR communication skills. Please save yourself the time and energy and do not consider applying for a mortgage with this company.
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October 2017 by Amber O'Berry
I feel that their slogan should be changed because not one thing about homeownership through this company has been easy. Every month some other form of paperwork has been needed and apparently held us up and every week a new excuse as to why we are not closing. In addition, they have very poor communication skills. Save yourself the heartache and headache and find someone else!!
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October 2017 by Gimme Your Food _ Gacha
My husband and I were considering going througg them to buy our house. I will do some more research on them. Looks like I will be going elsewhere.
