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February 2024 by Aimee Niebauer
I appreciate the attention and care we received there. All staff we have interacted with, truly listened and take the time to understand what's happening and provide great care to our animals which in turn comforts us. Talking through options, and treating our animals with genuine care, shows they are acting in our best interest
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February 2024 by Ashton Mylin
Super friendly and helpful staff! Always gave clear, concise information and willing to answer any questions any time. I can't express enough how much my husband and I appreciate everyone here. Friendly, welcoming, and calming during a crisis.
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February 2024 by Elizabeth Hall
Omg they r so awesome when i 1st got there i called the ladies came out and help me get him out of the car and back in the car. they took their time to explain everything when tiger was attacked. They spoke with my son on phone just try to explain everything to him. They promise to look after him to best of their ability and that's all we asked. Tiger is healing well slow process but if I ever have take one of my pets for emergency it will definitely be this clinic. Even after his procedure they called made sure he was OK and when we had a few concerns we wrere able to call them with no issues. I can't thank yall enough
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February 2024 by Shae 21
We had to drive here VERY worried from Fayetteville since no other ER vets see ferrets in our area. Providers were so nice and understanding. Very kind when discussing our options with us. Very caring towards my ferret and put me at ease since he was staying over night. A great experience. Also someone clipped his nails for him which I thought was such a sweet gesture of customer and fur baby service that showed how much they care. Thank you guys SO much. A great crew?
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February 2024 by A M
First time visit to an emergency vet clinic. Very good experience. I appreciated the ease of check-in, constant communication during the visit, and service provided by the vet tech and doctor
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February 2024 by Katherine Hanson
The most incredible team of providers! Our cat with complications from diabetes was so well taken care of and we felt like the team genuinely cared for her overall wellbeing. They were so compassionate and kind with talking us through each step of her recovery. I can't recommend them enough!
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February 2024 by sharon merritt
Everyone was so compassionate, which is what we needed in a stressful situation. Our sweet girl was back to herself the next day with her meds.
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February 2024 by Matt Morgan
Great consideration, kindness, thoroughness of explaining costs & medical issues, all around was just what I needed with pet in crisis between jobs. Explained every step of the diagnostic process in real time
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February 2024 by Amanda Holton
I had a great experience - I had not had to go to an emergency vet before, but everyone was very patient, helpful, and kind. I appreciated that the staff explained everything and answered any questions I had without making me feel rushed.
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January 2024 by Victoria Edwards
We've had to visit here a few times with our bunny, with 2:30am being our most recent. They are amazing! The person I spoke to when I first called was so sweet and the doctor and tech were very knowledgeable and so kind. Nothing could’ve been better! Thank you for taking care of our sweet Cooper!
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January 2024 by Parthasarathy ramasamy
When speaking with customers front desk staff members are incredibly impolite. The wait time is pathetic , ranging from four to five hours and lack a strategy for effectively managing the waiting period
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January 2024 by sangi B
They just make you wait for 4 to 5 hours . staff are very rude !!! ..
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January 2024 by Kelley David
Your staff is friendly, responsive and it's appreciated that you have a payment plan.
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January 2024 by Ilona Welker
Love your compassion and caring for your baby. Thankful you are three for us. Getting in promptly and then outstanding service
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January 2024 by Valerie Marston
Super friendly and caring practice, took fantastic care of our dog and were adaptive to and understanding of his extreme nerves; made us feel like our dog was the most important pet in their care. We had a Sunday morning emergency and they were able to get us in right away. Would absolutely recommend and return!
