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December 2023 by Carrie Enloe
My best friend just got her perfect wedding dress today thanks to Shelby! My bestie came in with a specific dress in mind, it was great. But Shelby pulled a wild card that ended up being THE DRESS. Shelby is a phenomenal associate and has some serious talent at what's he does. I can't thank yall enough for taking such good care of my girl.
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May 2023 by Morgan Williams
Great experience with my BHLDN consultant, Grace. She was personable, informative and attentive. However, after my appointment, my sister and I walked the floor of the store and I was extremely disappointed by the customer service. The other associates were dismissive and rude.
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May 2023 by Ashley Carter (FabEllis)
I visited this location with a friend today. Upon entering, I immediately saw three employees standing near the register (not assisting anyone). As we were looking around, not one employee greeted us nor asked if we needed assistance. I even saw another employee walk by me and she also did not greet me. We left because it was clear our business was not wanted there.
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April 2023 by L S
I had the most positive experience with Rachel, store manager via telephone and in person, and with Netta, Bldhn in person at the store this afternoon. They both made me a forever customer of their brand. Anthropology is lucky to have them!!!!
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March 2023 by Molly Griffin
I have been an Anthropologie fan for a long time, and this store is no exception. I recently purchased my wedding dress there and the process was wonderful. From booking my appointment online to buying my dress, the experience was wonderful. I worked with Nedda and she was so helpful. Super knowledgeable about the entire wedding dress collection and great to work with!
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February 2023 by Ashley Wilson
Charlotte was FANTASTIC.Dresses were beautiful.Had a great time and I think I found my dress!!!
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December 2022 by Dainty Chick
This is one of my favorite stores but in the past 4 weeks 2 of my 3 orders have resulted in the wrong item being sent to me...2 different times 2 different clothing items. One of them I was able to reorder the other was sold out by the time I tried to reorder. I returned each item without issue but what a huge inconvenience.
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December 2022 by Hannah Compiano
First time wedding dress shopping and I was helped by Elani. I drove three hours for this appointment and was not disappointed. She was INCREDIBLY nice, helpful, and knowledgeable. The price point here for wedding dresses is surprisingly affordable considering the phenomenal quality. There was a lot to look at and I felt prioritized but not pushed in any direction. I will absolutely be returning here to buy a dress. Elani was so personable and great it felt like I was hanging out with an old friend. Loved the selection, loved the experience, I will spend my money at this establishment after receiving Elani’s help this last week.
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October 2022 by Taylor Brown
Loved the neatness of this place, also loved how it was decorated. Made you feel like you were in Disney land, it was magical. I love the style of the clothes I just wish that they were a little cheaper, but half of the stuff people can't afford then and there
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September 2022 by Farra Iaccarino
While I received great customer service during my appointment at BHLDN, I ordered my dress and was specifically told by the stylist that it was IN STOCK & READY TO SHIP. Four days after I place my order, I’m notified it’s back ordered and won’t ship until after my wedding. I’m a loyal and repeat customer of BHLDN and Anthropologie, but to fail like this and be told by customer service that I can have “20% off to apply to Anthropologie but not BHLDN” is horrible.
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August 2022 by Jami Amidon -Raleigh Area Real Estate Broker
Always a fun place to shop! This store inspires me. What do you think about these pillows?
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August 2022 by Megan Schar
I was a little nervous to go to my bridal appointment, but Elani took great care of me! Highly recommend shopping here for wedding dresses! Very laidback atmosphere, and they do their best to make the bride’s ideas come to life! 10/10 experience.
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August 2022 by Gabi Matchett
Lee was so fabulous and kind and I had such an amazing experience. I can’t stress enough how easy and lovely this was.
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August 2022 by Patricia Moore
I came here for a BHLDN bridal appointment and had such a wonderful experience. It was a rescheduled appointment after I came down with COVID when I had originally scheduled to drive down. They were so understanding and accommodating in getting me rescheduled. The staff was so friendly and welcoming upon my arrival, offering beverages to me and my guests. The bridal collection is so reasonably priced and gorgeous. I found my dress here and was able to order it online later after giving it some more thought. Then it shipped direct to my house within 5 days when it takes most bridal boutiques at least 6 months to get your dress in. Can't recommend this place enough. The bridal accessories are also worth checking out.
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July 2022 by Ashley
I had a generally good experience with BHLDN. My only complaint about the store is that you have to walk through the Anthropologie retail section to get from the dressing room to the mirrors and your appointment guests. I also ordered a dress that was delivered to me without a tag. I didn’t even realize it until I saw some BHLDN dresses posted for resale that had the tag attached. The dress looked new, but the lack of tag probably would have been an issue if I needed to return. I also ordered earrings that were delivered in a plastic bag with the wrong item description. I’ve honestly bought cheaper jewelry on Etsy that was packaged beautifully, so I think BHLDN needs to improve on that. Update: I just had my first alterations appointment and thought to add one thing to this review. I was measured by two people and told to order one size up from what I actually ordered. I went with my gut and haven’t lost weight (I think I’ve actually gained a few pounds) and the size I ordered was the right fit. It’s not tight at all and my seamstress was impressed that no tailoring was needed through the waist and hips. I would have had to pay hundreds more in alterations if I had sized up as directed. Double check your measurements with the size charts before ordering.
