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January 2024 by Sarah Davis
I’ve been going to Chapel Hill Tire (the location on Atlantic Avenue) for 4+ years now and I always recommend it to everyone I know. I trust them to not upsell me. They’re great at explaining what I need to do and honestly answering any questions I have. They’ve always been able to solve my car issues and are also a great place to go for your annual inspection. On top of that, everyone is friendly, knowledgeable, and a joy to interact with, which I really appreciate when I’m stressed out about my car. Joe and Seth at the front desk are particularly great! I’m very grateful to have found this location.
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January 2024 by Ann Drake
I scraped my tire against the curb and tore the rubber on it. I came into Chapel Hill tire and they assess the damage and put the new tire on immediately and did an alignment right at the end of the day. I was very thankful that they could get me back on the road Quickly. I can highly recommend Chapel Hill tire for your tire needsService: General repairs & maintenance
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January 2024 by Jake Adams
Have nothing but good things to say about this place. The staff was very friendly Joe and Seth up front got me set up really good! Squeezed me in and even stayed after on a Friday to finish up my truck. The alignment is good so far! ONLY PLACE I COULD WALK IN AND THEY MOUNT TIRES ON MY DUALLY AND ALIGN IT! The manager of the place even had his hands dirty making sure everything was done efficiently and effectively! This place has my business from here on out!
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January 2024 by Richard Berry
Nice to find a shop where customer service and doing good work are a priority.Great overall experience. Took the time to understand my needs and followed up via text service and phone when a fitment issue came up. Seth and the shop technicians were professional and easy to work with. I’ll be back.
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January 2024 by Elizabeth LaFleur
Highly impressed with the level of service and the warranty they provided me on my brakes. Came in with an unexpected repair just 6 months after installation and they made it right, no questions. Will definitely be going back!
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January 2024 by Mary Lucas
Gm,just wanted to give a quick testimony of how I was blessed last week from Chapel hill tire, my name was referred to them as they were having a 12 day of Christmas, blessing 12 people. After reading story on me and what I am doing in community ,they wanted to bless me. Well the blessings was supposed to be used for repairs up to 1000 on your vehicle. At the time, I thought I just needed tires, little did I know that I needed more, radiator needed repair, oil change, ect. When Drew called me with all of these issues, I said to him, I didn't have money for repairs. Then Drew said to me that he was waiting for approval from his boss to get all of the repairs done costing me 0.00 .I was in the grocery store standing by the meat section, with tears running down my face, people were looking like is she crying because of meat prices ? i wanted to say to them I'm OK, just got bless. My car was like a new car when they finished with it. Had to give a testimony at church yesterday, because you see, I'm a single grandmother raising a 7 year old with autism and other disabilities who I transport to ABS every day. Thank you Chapel hill tire service. Ms Mary lucas.
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November 2023 by John Kaye
Needed a tire repair no one else really wanted to deal with. Everyone there was very pleasant. I would definitely go back there to purchase a new set of tires.
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October 2023 by Barry
Chapel Hill Tire performed a pre-purchase inspection for me. I was very impressed with both the thoroughness of the inspection and the professionalism of the employees. They provided a detailed report that helped me negotiate with the vehicle seller and were available for follow-up questions. I highly recommend Chapel Hill Tire.
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October 2023 by marsha clarke
My car was towed to your repair shop. Staff were professional. In the end my car could not be repaired due special Volkswagen code. Chapel Hill tires was nice enough to wave the diagnostic fee.thanks for doing right by a single black female!
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October 2023 by Amy Flippin
Very pleased with the work on my car and I had the most polite customer service experience. Plus, the shuttle service saved me ubering back and while allowing me to work all day while my car was getting fixed.Service: Tires
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September 2023 by Phil M.
A sudden problem with overheating developed early one morning on my way to work. I was able to go to the Chapel Hill Tire website and schedule an appointment first thing that morning. Upon arrival at the Atlantic Ave. location, I was asked if I needed a ride. I mentioned that I worked in Cary, not expecting their shuttle service to go that far away. I was assured there was no problem taking me there, and after a short, easy check in I was taken to work, arriving only around 15 minutes later than usual. I was texted an ETA for the work to be finished on my car that day, and picked up mid-afternoon. The work was completed shortly after my arrival, and I was able to head home. My service experience with Chapel Hill Tire could not have been more favorable or pleasant, and I recommend them unreservedly.
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September 2023 by Natasha McClammy
Absolutely phenomenal! I took my car to about 10 mechanics who were unable to figure out the issue and within hours these guys did it! Once they figured out the issue they worked with me and my insurance company to get it paid and get me back my car promptly. Even with the holiday weekend they were able to deliver on their promise to get it finished by EOD. and special shout out to Joe! He was so nice and helpful with answering questions and getting back to me when he said he would! 10/10 recommend!
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August 2023 by Nereida Cortes
I have been using Chapel Hill tire on Harrod Street in Raleigh for a few years now. I have always been treated with so much care and provided with excellent service. They will make sure that I am taking care of even when it’s an emergency I just had a recent flat tire. They were able to take care of that right away as well as provide me a ride back home until my car was ready. Great place, great people great service!! Thank you.Service: Tires
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August 2023 by Marianne Chan
Waiting area is very clean. Shop provided shuttle both after drop off & for pick up, so it’s extremely convenient & stress free. Updates/reports on car provided via text as soon as completed. Never been so pleased with an auto service company.Service: Tires
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August 2023 by Janelle Belk
Chapel Hill Tires off Atlantic Ave are amazing! My check engine light came on, on a Thursday night, and I was able to schedule an appointment online for the next day! They kept me informed of everything throughout the day, are super friendly, and made picking my SUV up super easy. Thank you guys for your awesome service!
