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November 2023 by Mark Asher
Great service and knowledgeable staff
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November 2023 by Haya Rasheed
This is the worst company I have ever used and the most expensive one ,the billing department stole my money I paid the bill and they send me a confirmation email then a couple of days later they said that I didn’t I contacted the bank and the bank said that it shows that I did but T&T still insist that I didn’t. Don’t use their services it’s the worst.very POOR customer service
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November 2023 by Lee Folger
Terrific customer service. Shy was very thorough, patient, and helpful in presenting options, explaining plans, and demonstrating the new tech.
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November 2023 by James
The young Lady and young man are smart.
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November 2023 by Morgan Cook
Seth is amazing he truly knows how to give a great experience without him we would not have got phones. Very personable , great customer service and definitely will be returning
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September 2023 by Eliza Nunoo
I liked that the store smelled good but Seth didn’t want to work the evening I was there. I was trying to upgrade my phone and he finds out there’s a fraud block on my account the proceeds to tell me there’s nothing he can do. Like at all. How do you tell a customer that when their issue was never resolved? If the AT&T rep can’t help, where do I go?? He had no answers. That is really poor customer service. After reminding him of his purpose for being employed by AT&T, he decided to help. Nothing was resolved at the end of the day but my experience could have been better had Seth initially been willing to help me. There was no other customers in the store so that just means he didn’t want to work. I had a great experience at the store on Glennwood.
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September 2023 by Elbert Heath
Very knowledgeable and friendly staff. The only ATT store I'll go to.
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August 2023 by Erica Shaeffer
Damion is so amazing! I had the absolute worst week switching from Verizon to AT&T, dealing with customer service for both companies over Internet and phone and I just couldn't take it anymore. He took care of everything I needed and more. I genuinely couldn't say enough about how pleasant, calm, and helpful he was. Thank you!!
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August 2023 by Janeka Stallings
Shy was phenomenal to my husband! She was the only associate available and she handle several customers at one time. She took care of everyone in a timely manner! She is Amazing! ?
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August 2023 by Kyra Lewis
I don’t normally leave reviews but the girl (chy or shy, sorry about the misspelling) was extremely informative and professional. Thank you for fixing my daughter’s phone!
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July 2023 by Raymund Bugarin
The sales rep (John) was extremely helpful. He was able to help us with our phone upgrade. We definitely recommend coming to this store if you are in the area.
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July 2023 by brian ward
Great customer service. Thank you for a seamless upgrade experience.
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June 2023 by Tona Connor
We wanted to give a shout out to Emily! She is very friendly, knowledgeable, and helpful. She always greets us with a smile. Hey AT&T, give this young lady a raise! She's definitely an asset to your company. We won't go to any other store! Thank you for your help, Emily.
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June 2023 by Ashley Allen
Yates was friendly and helpful. He helped answer all my questions and made the transfer process easy. There wasn’t any wait at this store, which I appreciated. I had come from another store where the wait time was an hour for assistance. Great experience!
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May 2023 by Misha Marchenko
My boyfriend not received SMS for 4 months. We left a request for the support service to contact us, but for 4 months there was not a single answer. Today all the workers in the store said is we can't help you. Which means that employees are thoughtless and create lost profits for the company!
