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March 2025 by Charlie Jones
I had a very good experience with Michael who works at this store. jHe was able to resolve my issue in a very timely and professional manner. Businesses need more people like him. A very clean and well stocked store and easy parking.
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March 2025 by Keith Carter
Not very helpful. Signed me up for a lot of extra charges without asking me.
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March 2025 by Howard Wills
Very Satisfied help me in less than minutes
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January 2025 by Rhonda Morgan
Tareq was pleasant and knowledgeable. He was able to help my sons with their phones quickly and easily. He and the other associates were very helpful.
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December 2024 by Lyn Corona
Have gone to upgrade phone but they’ve been “closed” each time I have gone at 12:00 pm
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October 2024 by Tony
Rick the store manager gave me amazing customer service and treated me with kindness and respect and thoroughly solved my issues with a brand new phone as well as the much needed accessories.
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October 2024 by Megan Demeny
Overall experience upgrading a phone this morning was ok, but I was shocked to find out, when I received my receipt via email, that the representative had added a protection plan and Next Up Installment Feature without asking me during the upgrade process. I'm glad I caught it before my next bill, but this seems very scam-y.
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October 2024 by Katie Floros
Went at 1:30 today during business hours to the store shut down and a note on the door that they'd be back at 2:15. Extremely unprofessional.
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September 2024 by Jenny Rizzo
ATT cancelled my fiber installation appointment within 18 hours of install. This violates their own policy of needing a 48 hour notice. after being on the phone with them for 3 HOURS, they decided the best they could do was an install 3 weeks after our original appointment (which they just now cancelled again). We called Spectrum and had Fiber within 2 hours. Do not use ATT unless you want to waste hours of your time and never get service.
Edit: Called this store to make sure account was cancelled and was told "call customer service" and immediately hung up on before I could even say another word. If I didn't know ATT was a brand name I would assume it was a scam. TERRIBLE.
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July 2024 by smedleytheiss
Laila was the most efficient, most understanding of all sales representatives that I have ever dealt with. How very fortunate you are to have her as an employee. Please give her a raise or some kind of reward for her outstanding service.
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July 2024 by Christian VH
Great experience. Laila made sure I got all set up with my new phone and even waited after closing to do so. They accepted my trade in and had me using a brand new phone within an hour. Hats off the her she deserves a raise for all the good work!! Thank you
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April 2024 by jeffrey javier
It was the most simple efficient visit I've ever had at any cellular company, all our questions were answered and all our problems had solutions! Best customer service ever!
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April 2024 by Tyler Williford
Went in just to see about getting a new phone. Was able to get one and was very clear I didn't want all of the extra add ons. I went to pay my bill and it was almost 70$ more than what we had discussed. It turns out the sales rep added a few extra things I was very clear I didn't want. They did assure me everything would remain the same minus a little extra on my monthly bill for the phone. I was able to get them removed, but it still charged me this month. Don't trust them always double check your plans after you're done here.
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March 2024 by Maggie liu Petree
The day before yesterday, My new phone has some issues I had to switch data to my old phone for temporary , but that day I was crazy busy cDuring this process, I could not get in touch with my business. Bichie Salmon helped me out and let me used his personal phone to deal with my problems of business, it could be solved in a timely and effective manner. He was very patient and friendly and helped me solve the problem of my phone. I am very grateful for his enthusiastic service and help !
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February 2024 by Lennis Dionne Sample
My experience with the AT&T store on Glenwood Ave was great!! My concerns were addressed, my questions were answered, and the service was fantastic. My experience was better than anticipated and I appreciate that!!
