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January 2024 by Cindy Knudson
Very pleased with my help and he was very polite and helpful. Took care of my phone problems and answers. I was in panic because my phone locked up and couldn’t get back into it. This is a great store. I have used them before. Very Happy
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November 2023 by Morgan V.
this store is amazing there's nothing i love more than sitting at these tables and waiting for the phone to upload also they're so smart and they fixed my phone in like 2 seconds
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October 2023 by G Reyes
Arsennio was an absolute gem and super helpful. Definitely recommend coming here for your phone needs.
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September 2023 by David Moore
Emmanuel was so awesome! This was a pretty complex undoing of some problems that Pure Talk and I had caused but Emmanuel was patient and persevered when I would have given up. He also took care of every customer who walked in and no one felt neglected. Most importantly I could tell that everybody liked him. Emmanuel is a great ambassador for AT&T and the Wakefield Commons Store. I’m glad I drew him to make sure I got back with AT&T that same day
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September 2023 by Edward Bartholomew
Emmanuel is an asset that this company should do everything to keep. I'd be more than happy to employ him. He's smart, diligent, listens to your issues, makes suggestions, and is efficient. I drive nearly 20 minutes out of my way more to come to this location because of him.
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August 2023 by Soon Kwark
Customer service should be where the representative makes you feel like he is doing everything possible to help with your issue, concerns, and questions. The ATT rep at the Wakefield location was awesome. Second time that I went. Even though I live closer to other locations.
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June 2023 by Carey Parrish
Emmanuel was awesome! He walked us through the whole process. Made sure everything was working properly and that we understood what would be the best phone and deal for us. AT&T has the friendliest and most knowledgeable people!!!
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April 2023 by Jilla Peasley
Perfect experience! Dylan was friendly, helpful, competent and knowledgeable. There was a small hiccup because I recently purchased another phone, but he was able to resolve the issue. This location had the exact phone I was looking for in stock and I was in and out in less than 20 minutes. I was also impressed by the number of cases, chargers, etc. they had in-stock. When so much has been moved to ordering online, it’s great to find a place that has things ready to be purchased. I would definitely come back to this location in the future.
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March 2023 by sujay kumar
Awesome service, very quick to tend to the customers, and the entire process is super fast, unlike many other stores where there are a lot of Pep talks and time wasted. Will recommend to anyone
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January 2023 by Karena Stipp
Emmanuel was absolutely wonderful!! Patient kind efficient !!! All the things.
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November 2022 by Raymond Frasche
The customer service techs are great! Always know how to get done what you need to get done!
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October 2022 by Lauriejane
Dylan went above and beyond for us on an issue a different store totally messed up. He was so professional and spent so much rime to fix our problem and didn't get anything from it. And he was so knowledgeable. True customer service!!!! Thank you so much Dylan!!
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October 2022 by denise Jones
This store and the workers there and always very kind an knowledgeable
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August 2022 by Harish G
The manager is calm,cool and will solve any issues with no hassle.Good AT&T store to visit.
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August 2022 by Joan Hopton7
I want to thank Dylan for helping me setting up my SD card and making sure all pictures were properly transferred. He truly represents your company with care for his customers.Thank you Dylan.
