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December 2023 by Bob B.
Rude, inconsistent quality work. Brushes leave micro scratches on sides of my car. Tips expected but not earned.
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November 2023 by Greg Becker
It's simple as to saying, "they just do a great job". Most of the individuals who wipe down the car do it very thoroughly. I've been going there for over 8 years and never once did one of my cars get damaged going through the wash. Here's a picture of my current car after going through their wash...
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November 2023 by William Jones
I enjoyed my service today. It was more than I was expecting to pay but they did do a great job. They wiped down my mirrors internally as well so they looked really good. I would ask that the staff be more personal with the customer.
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November 2023 by Christine Francis
For the cost of this carwash, I expect better service. They rinsed my mats off but otherwise I don’t think they did anything on the interior of my car. Saw little evidence of vacuuming and there was still dust all over the dashboard. Not worth going if you’re in the market for a car wash.
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October 2023 by Nita M.
AUTOBELL IS HORRIBLE! The customer service is CRAP and your toddler would do a better job in washing it than them!!!!! They charged my account even though a person from customer service said they would handle it for me!!! You can't reach unlimited directly probably because they know the service sucks and don't want to deal with the backlash from unhappy customers!!! It's not worth the money nor time!!!
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October 2023 by Christie F.
For the cost of this carwash, I expect better service. They rinsed my mats off but otherwise I don't think they did anything on the interior of my car. Saw little evidence of vacuuming and there was still dust all over the dashboard. Not worth going if you're in the market for a car wash.
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August 2023 by Karen S.
Rush job! Always forgot to clean something! Car had scratches but management accepted no responsibility and claimed it wasn't their machine that caused the problem! I tell everyone to avoid this place!! Wouldn't give one star but had to.
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July 2023 by Jennifer Williams
My car looks so much better! They do great work and I appreciate it.
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July 2023 by Jeni Baker
I appreciate the team's professionalism when I was unhappy and their effort in getting it right the second time.
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July 2023 by Lewis Grubbs
Had to run through a 2nd time to get rid of bird stuff. No problem...
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June 2023 by Tiffany Thorpe
I came here to get my car washed and inside vacuumed, the young lady who helped me stated my cup holders would be wiped out, and vacuumed as well as my dashboard wiped down. I paid $40 for an exterior car wash, vacuuming of my car floors (not the seats or the trunk) and shining my tires… I try not to leave reviews but I really left here asking myself what did I just pay for…. I ended up having to go to a vacuuming station and finishing the job. My first & last time going here…..Services: Vacuuming
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April 2023 by Chandra Cunningham
I received the worst service ever yesterday. Three workers wipe down one car to avoid working around 6p yesterday and I received subpar service at best. Several cars left. This used to be the best location in Raleigh. If I could give this a zero I would. The new manager doesn't know how to train or manage the flow of workers. I'm going to cancel my unlimited subscription.
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April 2023 by Linda Johnson
There is NOT a better place in town that can keep your car as clean as these experts. Such friendly personal also!!!
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March 2023 by Thomas L.
manager did not clean floor because he thought that it was vomit while fried chicken pan. he did ask me to apologize for not telling him while not listening to me. disgusting customer service
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March 2023 by Kathy Saltamartini
As a long term customer I have to say the quality of work has declined drastically. It is like they just want to get you in and get you out. I have an SUV and told the young man at check in that they skip cleaning the back and window. I was informed "they are not suppose to do that"???? Really? Since when? I believe it is part of the vehicle. The cars wait in the line to be dried so long that they air dry and are covered in spots. The windows are all streaked and areas are missed. Forget about air freshener. They used to be so thorough and did a great job. I wish there were other places to go that do both inside and outside, I asked to have my mats cleaned and was told I had to pay for a different vacuum which was an additional $15. Ridiculous! I was also told they are under new management which may be the real problem. Very disappointing. Probably worth doing it ourselves at home.Services: Auto interior vacuuming
