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March 2024 by Patrick Swinehart
Absolutely top notch service. Rusty is a guest service professional. He was kind, patient, and flexible while working with me on fixing up my father’s vehicle. He offered options for transportation and gave us a loaner for the day. He made what could have been a stressful experience very easy. He is truly an asset to this business. I am not local but if I need vehicle service in the Raleigh area I will be giving Autohaus my business again. Thank you guys and thank you Rusty.
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March 2024 by Nish Torane
The best and very honest customer service I have received so far. Rusty is a gem! Highly recommended!
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February 2024 by JERRY NELSON
Awful! Will never ever do business with your company again. And i will let othets know.
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February 2024 by Michael Piacente
I didnt have work done but will post when I do. Went for a 2nd opinion and was blown away by the professionalism and service. Everyone was extremely friendly and knowledgeable. I will be going here instead of the dealership.
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February 2024 by Vivienne Jiang
We had a very bad experience here. Autohaus misdiagnosed a problem so that we then got an incorrect repair. We paid *a lot* for the incorrect repair. They admitted the incorrect diagnosis, but then they charged us a lot of money for the correct repair. Everyone makes mistakes, but upstanding people own their mistakes and compensate fairly. This shop had the chance to take the high road and compensate us for its bad mistake by not charging for the second repair. But they charged a lot. We're out a bunch of time and money because of Autohaus of Raleigh.
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February 2024 by Mohit Garg
Excellent Indy shop that will take care of your vehicle and give you the honest truth about what's going on and genuine care for your vehicle, they are not just trying to make a buck but actually care about their customers. Highly recommend!
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February 2024 by Trevor Chambers
These guys solved a very obscure problem with my car. I don’t go anywhere else for car stuff. Thank you to MJ and the team!
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January 2024 by Mike McCann
I’ve used Autohaus twice two to do alignments on two different cars. Both were exceptional experiences from scheduling through payment. I don’t prefer to wait for work to be done but their waiting area makes waiting pretty comfortable.
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January 2024 by Nathan Mincey
Nice people, quick professional service
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December 2023 by Ela G.
Super nice staff, able to get me in right away, fair pricing, and super comfy waiting area with snacks! Yay!
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December 2023 by Penelope Bell
Great prices and nice people. My whole family goes here for repairs, oil changes, and inspections.
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December 2023 by Shailu
After a couple years of service I decided not to go to Autohaus anymore. Just wrapped up a call with frontdesk and they seem to be very low in offering services and time to their customers. They explain things in a poor and rude way.I had got some brake and hvac work done this Aug and when I went to pickup my car I noticed that some brake warning sign was on and when I checked with them I was informed that a brake sensor stopped working suddenly giving a false alarm. I was hoping to get my car back in 100% good condition but was given with this surprise.. not sure how brake sensor stopped working while they work fixing some other issues with the brakes and the estimate(last minute) they gave to fix the sensor issue was $$$Similar issues with coolant top up.I think they also worked on coolant in last year or so and when I went to pick up my car I noticed that it wasn't filled up to the level it should have been and when I informed them about that issue I was told that that's how it should be. I started to see top up coolant warning already and when I called them today to figure out the exact date when coolant was done last I was told in a rude way that the coolant might be leaking or something so they didn't understand what my question was or what I was calling about..Well if it was just one or two issues with their service I would have ignored it already (which I did a couple times earlier)..but today I decided to quit any relationship with Autohaus knowing those multiple issues and also the way they respond when one inquires about services performed by them previously.
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November 2023 by Subhajit Sinha
Really great service, was in & out in 30 minutes for oil change. Staff was so nice, gave me a first timer coupon upon asking, really great people and quality, fast service. No hidden fees, paid exactly what they said over the phone, very professional. Waiting area, restroom was super clean. Highly recommended !!
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November 2023 by Marie S.
Upon calling Autohaus the guy who answered was super friendly and helpful. When they took the truck in they were honest and did a great job fixing my truck. They even had it ready when they said it would be!
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September 2023 by Tommy Z
This shop had my car for two weeks, charged me over $900, told me they "replaced some parts" but then told me they couldn't diagnose the issue, never mind fix it. So now I am having it towed a second time to a competent shop.Update - despite appearing to care in his reply, the owner never even contacted me. I would never recommend this business!
