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November 2023 by Christopher Kearney
The guy’s and gals at this location were super friendly and extremely helpful. The manager went out of his way to walk me right to the new headlights I was inquiring about and informed me of the pros and cons of the different options available. Thank you for taking the time to answer my questions.
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November 2023 by Lizzie Dupree
Cheaper than the other parts stores I went to, and they knew exactly what I needed and even helped me install the part! Friendly, expert customer service. Will only be going here from now on.
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November 2023 by Chris Mills
James was absolutely amazing! Not only did he take the time to test my battery and alternator, but he also looked everything up in the system to check the warranty status and got me a free battery replacement when I only had one week left on the warranty! People like James truly take the time to make the customer feel safe and secure about their car issues. I highly recommend this store and him in particular!!
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November 2023 by Angel Godley
James the assistant store manager has impeccable customer service. He assisted me from start to finish. He was very helpful and knowledgeable all while making me feel at ease. When having issues with your car, lots of anxiety comes into play, especially for a woman but he made all of that go away. God truly puts people in the right places and at the right time. I will never go to another car place without coming to see James first because he is someone I truly trust. I walked in today as a client and left as family.
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November 2023 by Lisa Padilla
My mother experienced one of the worst customer services in this store. She went for the Synthetic oil and although someone could help her with her language barrier he decided not to help her and pretended not to speak it. Instead showed her a screen from his computer of an oil. She uses glasses and couldn’t find the product in the picture he showed her. I mean if you work there can’t you be kind enough to point it out? He was so lazy to just stay behind the counter! I have worked in retail for years and go above and beyond to help my customers I would never be as lazy as the man described to the point of just showing a picture instead of assisting. What a shame that people like this give this nasty attitude to an elder person who clearly needed assistance.
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September 2023 by Wayne Oakley
They were really helpfull. They need better management at the warehouse on Fayetteville Street nobody could operate the cash register without management it sucked it took me atleast an extra 20 minutes because of a simple question They had the part
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September 2023 by Miss T
Every time I come in help I am provided top notch service by Mr James. He has never once tried to just sale me something but ensures me it’s what’s needed and what he says is always the truth. I always visit this location and nowhere else because they keep it ?
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September 2023 by Tiffany Graham
Mr.Scott I believe that was his name . He was a REALLY REALLY NICE HELPFUL MAN ! He went above and beyond for me in this hot sun . He took his time and helped me get my oil cap off and also checked the rest of my fluids for me and gave me advice on when I should be checking my oil/fluids and how often . I really appreciate you Mr. Scott if you are seeing this review . I just want you to know personally that I really appreciated you and your time today thank you so much again ?.
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September 2023 by Chandra Locklear
I really appreciate Mr.James and ALL he did to help me today!! The store was full of customers. Nevertheless, he made me feel as if I was the only customer in the store. He took his time to help me find the correct interior and headlight bulb for my vehicle. Mr. James definitely demonstrated to me EXCELLENT customer service STILL exist because I don't always experience this type of service in other stores. Thank you again Mr. James for taking my anxiety away because I really had no idea what I was doing!?
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August 2023 by Seabelo Silitshena
Too easy! Have had some great service experiences here and others not entirely good. Overall I'll be back!
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July 2023 by Christina Ransom
James the assistant store manager was THE GREATEST! His customer service was SUPERB! Grateful to have had this experience at AutoZone Auto Parts as a woman who knows NOTHING about cars but to get in them and drive them. Thanks so much!!!!
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July 2023 by New York
This location is truly the best. JAMES and BRANDON C. Helped me. They checked my car to see exactly what was wrong with it and James helped me save sooo much money by double checking my car. Great customer service. Very professional!!! Will be returning and referring all of my friends
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July 2023 by Vee Mench
Great service from a Hispanic brother, didnt get his name. Thank you very much for your knowledge and getting me the right Fuel pump & dual filters which the mechanic needed for sure. Grateful to you. LP"s sister
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June 2023 by Lalah Dogan
Went there thinking i was just gonna buy a bulb for my head lights and have to find someone to put it in for me. Nope! They did it in like 5 minutes and were super duper helpful... Will for sure be coming back!
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June 2023 by Albert Karkutt
DON'T TRUST AUTOZONE!!! They will sell you a part that they know won't fit your car just to get your money. Then what do you do? ? you have your car apart and you go to put the part in which they know won't fit. Now you have to return the part. They may replace it if they have it in stock but that's why they didn't give you the right part in the First place. Steer clear of autozone. There's no accountability there.
