-
November 2023 by Dan W.
Had a great quick and friendly experience. My service was super nice she was able to explain the different levels of batteries to choose from with ease. I would highly recommend! Mahogany was fantastic!!
-
October 2023 by Lizzy Lsreal
Thank you, Carlton and TJ, for helping me fix my headlight. I do appreciate it.
-
September 2023 by Will McPherson
If you're so pressed about people parking in front of your store don't be in a strip mall. Babies.
-
September 2023 by Jenna Thornton
The associates at this location are awesome! However, there was a manager there who was very combative with her employees. She was gossiping loudly about something not related to work, and then when an employee made a mistake, she yelled at them!! I’m a manager at my workplace and if a staff member berated & disrespected another employee like that at my work, she would be fired immediately. Again, the associates were GREAT, the manager has just obviously created a hostile environment that made me concerned for the staff and made me not wish to return to this location.
-
August 2023 by - Torque -
Rude Management. Sunday, August 13 2023 @ 3:45 PM. Disrespectful Female Manager. I Don't Recommend Going to This Location for Service.
-
July 2023 by Naomi Brooke
Nikki and Mickey were both great and very helpful
-
July 2023 by Fiona Craig
Great location, well stocked and excellent customer service. Big shout out to Carlton, who was so patient and nice in helping me find the part I needed. That man is the best!
-
July 2023 by C Coates
I recently visited Autozone on 7/1/2023. TJ at the New Bern Avenue store nearest to downtown Raleigh is a true asset to the community and this location. He was knowledgeable, professional and quickly assessed my issue. I recommend this location to anyone.
-
June 2023 by Matt Butler
Nicest staff!! I was there early this morning and all three staff members were friendly and helpful!
-
May 2023 by Keyona Jones
Antwan has been kind and went way and beyond for me during my service here great crew
-
May 2023 by Neil Holbert
Extremely helpful. Ran diagnostic on my car without trying to upsell me on anything.
-
April 2023 by Lanita Jones
Monghany was amazing! I came in for brakes , I had brakes to return with no receipt and she was patient through the process. I did'nt realize I had a lifetime warranty on the brakes, and she also helped me with that so I ended up having no out of pocket cost for new brakes!!!! Ask for her when you go.
-
April 2023 by Skyrim Shuffle
Long story short, this location tried to remedy their mistake of breaking my windshield wiper on 04/13 only to order two of the same size blades (mistakes happen, I get it). While I paid in advance (on 04/14) and picked up the wipers on (04/16), the customer service experience was a complete 180. On 04/13 & 04/14 Dalton and TJ handled the situation professionally (thank you). On 04/16, the woman behind the counter (she was already upset) slammed a roll of receipt paper down on the counter so hard that I felt the entire counter shake. She was highly unprofessional and had a major attitude... I received my wiper blades and went to another auto zone location. Bad vibes in that store today. Most likely won't be back.
-
April 2023 by Keegan Leary
Fantastic service, they were slammed on a Friday Evening and still made sure each customer had proper care and the right tools. It’s the only AutoZone I’ve come to in Raleigh and I’ll continue to shop here. Special shoutout to Chabida Williams!!
-
February 2023 by Pablo Flores
Very helpful and knowledgeable staff. They go above and beyond to have customer satisfaction.
