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March 2024 by Xai Ada
Thieves and liars ! Will charge you arm and leg and do nothing to help you. Beware !!!
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February 2024 by Charles Murray
Rude to say the least. The woman on the phone seem to hate her job. Do better. This is a service industry if you don’t want to deal with people leave.
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January 2024 by Nick Koestler
Absolutely horrible experience. Had this company come change my flat tire and all was fine until I went to get the flat repaired. The studs on my car had been stripped by the driver and costed me an additional $185 on top of the fee I already paid for the flat tire change which was arguably a bit high to begin with. Contacted the manager to figure out if they could do anything to correct the situation and he said he would get back to me when he talks to the driver.After a week and a half of waiting for the manager to get back to me they say “we can’t be held accountable.” Completely unacceptable customer service and I am out additional costs for their wrongdoing.
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January 2024 by Tony MILLER
Let me start with RPD which in my opinion is getting kickback. My rental was towed and signs placed after I was parked, in very observant and aware of parking signs I checked to verify hours b4 parking. As for Barbours towing oh you are killing the game with charging what ever you want the fees are generated to keep patrons paying your bills. Hook up fee yes responsible we charge 125 Barnours 145 I can live with and we do 5 dollars a mile 8 miles 40 . Storage we can't charge until after 18 hrs my rental was in there in for less than 8hrs you chg 45 gate fee have no idea what's the gate fee is for, fuel surcharge 50 crooks charge that we do 10 admin 175 to write up a slip. And the cash only policy on releases I understand people try to dispute the charges with there card company. B4 placing my review I read comments, charging people to get belongings out of there car you towed that has full coverage is the crazy. I need to start a tow company down there and get on the rotation list.
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January 2024 by Ray Ruiz
Mike B is the man. Took care of my car even parked it in my garage.
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January 2024 by Gwyneth Clapp
I believe the name was Whitney who I talked to on the phone and in person. I was told 2 different requirements and when I got there she was extremely rude and basically shooed me out. Extremely frustrating experience
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January 2024 by Anonymous Tip
Absolutely amazing company! They provided great customer service, my driver was super nice, answered all my questions, and worked efficiently. I highly recommend Barbour's Towing and Truck Repair for your towing needs.
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January 2024 by Alexis Phillips
I broke down on 440 last week with my little one. Barbours was quick, efficient, and my driver, Mike was awesome!!! I’ve had my fair shares of tows & from now on I will always use and recommend barbours Towing & Truck Repair!Services: Battery service
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January 2024 by Tina Meyer
Wish I could give it a zero. The girl at the front desk is rude and it wasn't just to me when I walked in her snotty attitude was with the gentleman standing there and others. When she was done with him the next guy walked up and she literally said and what do you need.....my mouth dropped open. He had lost his daughter in a accident and was there to collect her belongings from her wrecked vehicle and she said absolutely not unless she signed saying it was ok. Excuse me she passed away. How is she suppose to freaking sign anything. He had birth certificate and death certificate. What more did they need? Not only that do you know how hard it would be to clean out your deceased childs vehicle after they died in that vehicle? To say rude is a understatement! They need to find a new front desk receptionist!!! Never will I ever use them again and I will put the word out to my family and friends to not use them!!!
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November 2023 by Brian Kay
Wife got stuck with Car. Couldn't understand why the starter stopped working. Requested a Tow and told the Driver the battery was fine..... wife never told me she was trying to save the gas for the hour and a half she was listening to the radio and using the electronics in the car. Thankfully, the highly skilled towing expert didnt trust us and was able to jump start the car.Brilliant! he was quick, smart, professional in every way!Thank you Reese. - you are an exceptional technician!Service: Battery service
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November 2023 by Tanis Floyd
Superhero drivers and they're worth every penny you pay. Heres why....like most of us, I was in desperate need of a tow. I was just lucky that a Barbour"s rollback pulled into where I had broken down and was available for assisting us. He called dispatch right away, and was so kind and understanding of our situation. He took incredible care of my car which was already damaged, & we thought, it was going to pull the bumper off when it got put on the rollback but Nope! Shane, their driver, took the utmost care for my car while inching it up onto the bed of the rollback. He was amazing and I would recommend them to anyone. Kudos Shane, you're our superhero!!!!
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November 2023 by Gloria J
This Towing Company arrived in a timely period. He transported my car safely. He was professional, but the lady who answered the call for his company needs to be trained in customer service Friendliness.
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November 2023 by Brian Kitograd
Wife got stuck with Car. Couldn't understand why the starter stopped working. Requested a Tow and told the Driver the battery was fine..... wife never told me she was trying to save the gas for the hour and a half she was listening to the radio and using the electronics in the car. Thankfully, the highly skilled towing expert didnt trust us and was able to jump start the car.Brilliant! he was quick, smart, professional in every way!Thank you Reese. - you are an exceptional technician!Service: Battery service
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November 2023 by Akhmaddzhon Akhmadov
Overcharged !!!!! For brake chamber 711$Don’t ever call this company …..Be careful
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November 2023 by Morgan
Awful ! Awful ! They pretended to search for my car and said they couldn’t find it ! I sent them my location , descriptions and they said we can’t find it we’ll try again and they never showed up ! This was at 8 am it is now 12:48 and they never showed or called !!! Never called to say they weren’t going to try again ! So glad I wasn’t hit by a car waiting for themService: Car towing
