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September 2023 by Jay H.
I love the environment and the soaps in this heavenly store. For improvement I think they gotta separate the liquid soap on one side and the gel soap on the other if you know what I'm saying.I love the limited edition gel soaps, and body cream. Can't wait to try new stuff there. I mostly look up the soaps that have the highest rating.Today I tried the sample of the pumpkin pecan waffles, and it smelled like a masterpiece (so good). If you see the sticker try me on the soaps and products, they have a sink you can use. Can't wait to go to bath and body works again, because of the heavenly smells of those soaps, and products.
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March 2023 by Marie S.
I gave Bath and Body Works a three star because:I give them a 5 star for quality of the scrubs, soaps and candles. The people are nice and friendly.I give them a 1 star for the environment- I can't buy refills for the bottle soaps, lotion or bring my empty bottles or jars to recycle.I bought some bar soap and they are wonderful!
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April 2022 by Ashleigh F.
This Bath and body works location is located in Crabtree Valley mall. This store offers a variety of lotions, body wash, body creams, massage oil, room air fresheners, and etc. They frequently have sales or specials to get free or discounted products. They also have a rewards program through their app and mail out coupons. BBW always comes out with new fragrances and the staff are always helpful. During this particular visit an employee greeted me and told me about the current sales. She also gave me a sample of a new body care item. She was very attentive, present, and helpful. The store is typically busy and the business is packed with many products displayed within the business.
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April 2021 by Karena R.
This is one of my favorite places to shop via in the store or online. The deals they offer are simply amazing. Customer service at this location was great. The sales associates introduced me to new products and were very knowledgeable about the items in the store. Social distancing was practices and all including customers had on face mask. If ever in the area I would definitely go back for a visit.
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November 2020 by Oscar David
everything is great......
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November 2020 by Irish Canadian
They Didn't Accept My Gift Card. So I Had To Use My Debit Card. Also I Was Very Disappointed They Didnt Have What I Wanted.
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March 2020 by Jasmine R
I was in crabtree today UPPER LEVEL to return candles and Jesus the Store manager was VERY rude and Unprofessional and was arguing with me back and forth while ringing up customers. The policy states return anything if your not satisfied with it and he was just very unprofessional
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January 2020 by Jennifer Mirchandani
I have always had a positive experience in this store.
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December 2019 by Ronald Mason
It's bath and body works. Great gifts for the lady in your life.
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November 2019 by Crystal Proffitt
Good finds, very friendly and helpful staff. Will return again soon. Very pleased
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September 2019 by Bruce K.
One of these days, my wife is going to insist that I stop buying her these things. But so far, she seems to like them and I like bringing her things. It's not unique or local to the places I'm going, but I have to bring back *something*, right? They have the usual selection of soaps, lotions, creams and such. All organized by color and scent and season. It's obvious that summer is ending and autumn is coming, as they're moving into the oranges and browns to signify the pumpkin season. The store is tidy, very well stocked and not very busy. [Review 11724 overall, 1506 of 2019.]
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June 2019 by Rishabh G.
Almost all the branches are fully stocked with a great collection of shampoos, creams, and candles. We always go to this store whenever we are at the Crabtree mall. This weekend they had great deals and offers as well and usually have something on offer almost every time of the year.
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June 2019 by Jean Perry
Sales reps are so good. Cashier are quick and easy to get along with. Everyone gives Outstanding service. I love to visit this place.
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June 2019 by Robyn Ferguson
Great store but a little pricey
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June 2019 by Debbie Hill
Great. Like it alot
