July 2020 by Chasity Everett
I had my IPhone serviced here today. The office team was friendly and professional and provide really good customer service. They are also COVID19 conscientious. A lady next to me had her FOB serviced and the team member sanitized it before returning it to her. The team member who assisted me with my phone also gave me some good tips on on my IPHONE maintenance. The prices are also reasonable. I would definitely return if needed and will refer others to them as well.
July 2020 by Dean Thammavong
They have good to great prices, have nearly everything, quick and enthusiastic. Installed tempered glass perfectly. No cap. For real for real. Fo sho. You know what I mean. More people should know about this place honestly.
June 2020 by Damien Kral
Just needed a replacement car battery from this location. They were able to change it out quickly and without any issues, and they even provided a mask after I left mine at home which was very kind.
June 2020 by F Harding
This is what customer service is all about. Mark and his team are outstanding. I have already told friends that if they need batteries and bulbs to visit Batteries Plus. By the way, I don't give reviews often. Either you did something to my dislike or outstanding. Batteries Plus falls into the outstanding category.
June 2020 by Nita McDowell
Everyone I spoke with was very helpful and knowledgeable. Excellent customer service!
June 2020 by Ditty Goodson
I really liked the guy that help me. He had on a mask (which I feel everyone should be doing if dealing directly with people) and was very helpful and informative.
June 2020 by P.E. Shaver
Patti provided excellent customer service and my battery replacement was completed on time. Patti is friendly and personable and trustworthy.
June 2020 by Steven Frost
friendly staff / always willing to help / you almost always have what Im looking for or you will get it for me
May 2020 by Diana Williamson
Michael called my first thing in the am regarding my screen replacement, great response! Also, they actually had my Note 8 replacement (front and back) screens. They offered a 6 month warranty. I believe they are one of the only companies doing screen replacement with a warranty! Steven checked me out and he had amazing customer service, just like Michael. I felt relaxed and comfortable with him. The manager (assuming) seemed to be rushing around in the background to accommodate folks, but honestly he felt very stressed, maybe people, or upper management put too much pressure on him?? Relaxed employees sell more, and have the best customer service. Either way, the guys I dealt with directly, were amazing!!! Great crew, and my phone works!! Thank you! Photos courtesy of my fixed phone. Thank you very much!
May 2020 by David Coleman
First off this was my wife and I first time visiting batteries plus. This experience was amazing. I was helped on 4/25/20 by Michael and Patricia. First off their customer service is by far the best I'v had in years. Michael is extremely knowledgeable about the products and services you offer. He was able to not only help me with my battery question but I also purchased a battery from you all specifically because of his suggestions. The key to having a successful business is great customer service and you all should be proud to have him apart of your company. I will be visiting that store again. Keep up the great work.
May 2020 by Shaffer Lisle
Incredibly helpful staff! Got me what I needed for my computer from MI in a timely manner.
May 2020 by Anthony Whitis sr
Very informative and helpful in making sure I got.the right. Battery for kids power wheels
April 2020 by Amanda Graham
I am a Property Manager and was inconsistent in my decision process. Tyra was patient and understanding as things changed on my end. She was approachable and available for my needs as well. Made good on her promises as well. I highly recommend asking for Tyra if you need anything.
April 2020 by Joe Gartrell
David was awesome explaining the specs of each flashlight suitable for my needs. Thank you!
April 2020 by Chris Barber
Employess were super nice and helpful. Website easy to navigate.
April 2020 by Mark Bibbs
All was perfect! Steven, Michael & Chris were outstanding!
March 2020 by Tim Epps
Great place to.find those "Not in a big box store" items. And this is not just a store full of useful inventory, but the employees know what they are selling and are full of practical information.
March 2020 by Dexter Tart
The whole crew at the Glenwood Ave. store are very helpful and professional. If you have a need for batteries or bulbs, this location has what you need and goes out of the way to fullfill your need.
March 2020 by Margaret Cress
KNOWLEGABLE, EFFICIENT, AND FRIENDLY FOLKS IN YOUR STORES. THANK YOU FOR ADDING A NEW BATTERY TO MY CELL PHONE.
February 2020 by Matthew Franchi
Mark, Chris, and crew at Batteries Plus Glenwood are outstanding. Not only do they have the specialty batteries we all know them for, the prices on ALL batteries are great. (Car, golf cart, lawn mower, etc, etc, etc) Additionally, I was amazing with how much is included in the "Plus." LED bulbs and fixtures, specialty light bulbs, mobile accessories & screen repair and more. I will no longer think of Batteries Plus as a last option, but with service and prices that beat big box stores, they will be my go to.
February 2020 by Warren Daniel
Very informed on what he was doing and very fast service.
February 2020 by Michael Forte
Good had the performance truck battery I was looking for, great price, and quick installation. Thanks!
January 2020 by Mike C
Both employees were very prompt and helpful
January 2020 by Beverly Wright
Quick and helpful service. cost effective pricing. Courteous service. Did a great job with replacing our iPhone battery - thank you!!
December 2019 by Emanuel Duke
Always a pleasant experience at B&B. Just had new car battery installed and Chris at Glenwood Ave. B&B was very helpful before, during and after sale. Great products too!
December 2019 by Nancy Seymour
Nice people akways...only thing on the original sale of the cheap batteries beginning with a W.. thst corroded, might suggest to sales team to say these are cheap batteries that won’t last. Mine didn’t make over 2 yrs of which I bought $20 and had receipt. I would have NEVER wasted my money on thise. I would have bought ur Neon brand with 7 yr life. I bought your house brand with 7 yr shelf life. Just tell customers the facts as if xmas toys they would be fine. Nice selection as well.
November 2019 by Thekingtut 1
Was looking for a smart watch battery 3.7v 500mah on the website imo the website was terrible it showed everything but what I was looking for went to eBay and found what I was looking for in 5 seconds
November 2019 by david rosa
Very good customer service
September 2019 by Ryan MacKenzie
Great customer service, I'll definitely come back if I need cellphone repair in the future.
September 2019 by Billy D.
Well stocked, knowledgeable service and some very interesting Bulbs too for creative lighting solutions. Plus, they answer their phone! Batteries of many types (get on their mailing list for coupons) and 7 days a week with good hours. BKerr at Glenwood Raleigh knows his stock, finding a locally scarce Streamlight USB battery I needed in a hurry. Highly recommended.