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November 2023 by Chryss Gordon
Benito is very unprofessional and rude. The work on my vehicle was not completed after paying for it 2 times and he refused to discuss my concerns. I am taking my business elsewhere.Service: Steering & suspension repair
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August 2023 by Javonta Cherry
DONT USE THIS SERVICE IF YOU DONT WANT YOUR CAR FCKED Up AND THEY HAD MY CAR THERE IN THE BACK FOR A WEEK AND NEVER WORKED ON THEN 3 MONTHS AGO THEY CHARGED ME MULTIPLE TIMES THAT THEY PUT THE WRONG PART ON MY CAR!!!
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July 2023 by Fred Johnson
I took my truck back to this shop 4 times and still have the same problem. They keep taking my money. The only code was p0755 which is the shift solenoid. First they thought just changing the fluid and strainer would correct the problem. That didn't make good sense to me when the code showed what was needed. It didn't work. Ck engine light came back on with same code. The second time I purchased the solenoid and told them to install since showing that same code. They thought this would correct the problem. It didn't work. The third time they replaced the value body and some wire harness. Again that didn't work. I took back one last time. They didn't know what to do. Each visit I paid except the last visit since no work was done. To make a long story short I paid a total of 594.00 and still have the same problem. I took my truck to another shop and they found the problem and fixed the issue pretty fast. The problem was the shift solenoid B had a short circuit cable was broken. That's it. Broken cable. I could have saved 594 dollars if I would have taken it to the shop that fixed the problem. I will go to the new shop in the future. They charged me less than 150 dollars and they answer my phone calls everything I call. One last thing they always keep your vehicle for days.
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June 2023 by Paul Balbuena
Your mechanics are absolutely trash. These people always have tendency to charge for services they can't keep. Do me a favor google the word affinity scammers and provide me with reply.
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February 2023 by Andrew Smith
Terrible experience. They made me retrieve my own car after getting serviced all the way in the back of their working lot. I am a retired senior citizen and this is completely unacceptable. They parked my vehicle all the way in the back of their working lot and at first refused to move their vehicles that they were working on to let me out of their lot. It took me 45 minutes all together to leave this establishment after getting checked out. They also did not complete all of the services they billed me for. This place takes advantage of people please avoid this place at all costs!
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July 2022 by Abraham P.
I recommend you stay away from here. Quoted one price and blame the problem on several other parts.
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June 2022 by Elide Gomez Perez
First of all I’m not one to complain…g but horrible customer service. They don’t even take the time to greet you, and just put a clipboard on the desk for you to fill out! I leave for about an hour and when I arrived the girl had her B**** face and didn’t even tell me hey this is why you were charged this (96 dollars) for an oil change to a 07 dodge caliber. I’ve always gotten synthetic oil in other auto repairs and I’ve never been charge almost $100 for a freaking oil change. Plus after I drove 5 min I notice they never added the sticker for the next oil change. So I call and go back and still the same attitude. Lesson learned not going back.Service: Oil change
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February 2022 by tim core
Never let with me down with their work and prices
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January 2022 by Vivian Ochoa
They have been our mechanics through d years n we r always very satisfied with their work! Good honest people!
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December 2021 by Dany L.
This place is a joke. Went in with a DEF light issue. Took the guy 3 hours of scanning and trying to reset the system to come back to me and tell me he tried everything and can't reset the system. Then he called other mechanics to ask about my issue, 20 min later the truck was fixed. This shows you these people don't know what they're doing because if they did I would be out of there in 30 min max, but guess what? I was there for 3.5 hours and I paid $365 for something they didn't know how to fix. I tried talking to the owner about this BUT the owner was Extremely Rude. I could not say anything because he would talk over me and shut me down. Very unprofessional. I DO NOT RECOMMEND THIS PLACE TO ANYONE.
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October 2021 by Ingrid Mrqn
I would highly recommend Benitos Auto Repair Shop. 5 Stars!! Took my vehicle and was very happy with the service and work performed. Extremely happy will definitely use them again. Front staff is amazing as well.
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September 2021 by Ricky H
I’m telling you, if you need a nice, professional mechanic to work on your car. Do not come here, that simple. There’s been a couple of occasions where Ive took mine and my parents car and I had to go take it somewhere else after because whatever was wrong stil wasn’t fixed, And after you tell them(Benito) My A/C still wasn’t fixed , they will try to charge you the same full service AGAIN for not doing anything the first time!I’ve never felt like my money was stolen from a mechanic shop until I came here. My friends have gone here and same thing for them. If they say your car is fixed, test drive it to make sure, reading the other reviews I can see this is a common thing and it’s honestly sad
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September 2021 by vince espinoza
I had the best experience with this shop. Customers service is awesome!! The mechanics are honest and give the best advice. My vehicle needed some serious attention and I was relieved by the price and final product. My vehicle is running better than before. Thank you Benito Auto Repair for everything!!Service: Transmission
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August 2021 by Jonathan B.
So grateful for Benitos. I was expecting to pay over $400 for the trouble I was having with my car. I tried to self diagnose the car reading forums online and just off what I knew car wise. Luckily for them it turned out to be just a clogged a/c hose that just needed air blown thru to unclog and they only charged me $48. I would definitely go back to get work done again!
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August 2021 by Lennis Dionne Sample
Benito's Auto Repair is the BEST!! They are efficient and SUPER busy. The customer service is friendly. Great family owned business!!
