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February 2024 by Elissa H.
If I could give 0 stars I would. We bought a new computer a week ago. It's been nothing but one issue after another so today hubs sent me to return it after work as I passed by to go home. I called the number for the store, explained our issue, that we were dumb enough to throw away the box(now I know why people have them for years) and made sure I had a receipt and off I went after work. I knew I owed them the extra step due to not having the original packaging, and did everything I could to ensure a smooth transaction. No one could help me and after three different employees tried, then the store manager came over. She shows up with her face wearing her irritation with me, and attitude to say to me she's not refunding it- it's our fault the Microsoft operating system locked us all out and there's Nothing she can do. Nicki Koller is not an asset to your store fyi...I asked her for the corporate number, and her business card. To which she told me to get it from the employee at the door. She refused to even assist me with that. If you are looking for electronics, or even the most basic customer service if you have an issue-this is NOT the place.
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February 2024 by Nadine Lyon
Customer Service was great. I got exactly what I needed.
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February 2024 by Edwar Chavarria
Good customer service
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February 2024 by Thomas Benjamin
Store manager is useless!
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February 2024 by Errol Vanderheyde
I was greeted by a dark and handsome guy when I entered the store.I showed him the special flat and round battery I needed and he took me to the batteries section but couldn’t find the button battery I needed.Then he went back to his computer ? and wanted to order one but since it would take time and my grandkids were waiting for me, the young man sent me to batteries and bulbs (?)I wished I would have asked for his name, because he was really really helpful .He gets a 2 thumbs up ???? from me !Errol
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January 2024 by Tonda Claborn
Horrible customer service
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January 2024 by Charles Scales
I was waiting on promptly they helped me find what I was looking for prices are good
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January 2024 by Yudith León Díaz
Thank you Sabrina Pinzon for your help and guidance in my purchase. Very complicated with your attention and with the final result of the purchase.
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January 2024 by Brenda V
Demetrius was very helpful and went above and beyond to make our purchase a good experience. The manager was great also.
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January 2024 by David Custard (dc)
The staff here actively look to help you. I get everything from here as they have a great return policy and warranty program.
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January 2024 by Familia Ramirez Monrroy
It is a good place to buy electronic things and the staff there is very good in the computer area.
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January 2024 by SARAH LANE
The FOOD I GET IS ALWAYS DELICIOUS) & I KNOW THE STAFF) VERY FRIENDLY ?❤️???
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January 2024 by Jim Goheen
Always a pleasant experience at this Best Buy, fast and efficient, and friendly to boot.
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January 2024 by Theresa Holiman
Excellent service, courteous customer care
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January 2024 by Tiffany Bargeman (JustTiff)
I went in, found the PowerBeats Pro I. The color I was looking for right away, and was pleasantly surprised that they were on sale, including AppleCare. I save $30.
