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January 2024 by Kelly F
I gave 5 stars bc service was quick and easy and they were able to plug rather than replace my tire. However, I was concerned they did not put nearly the recommended amount of air into my tire so my low tire pressure light was still on and it was low enough it triggered the more urgent message to check tire pressure. Was able to pump it up and it’s holding just fine. So, all is well… just expected it to be returned to me with the recommended pressure.
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January 2024 by 1 of 1
Pleasantly surprised they had larger tires in stock. They were also cheaper than the usual place I purchase my truck tires. I was quoted one price but when my driver got there to get the tires “Reese” informed me that the tires I was quoted didn’t match. They had the correct tires in stock but they were higher. Reese matched the price. That was awesome. My driver said they got him in and out so he was pleased with the service as well. Blacks is my new go place to for tires!!!
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January 2024 by Monet Daniels
Horrible experience, and will not patronize this location again. Went in for Heat/AC diagnostic and oil change. Walked out with a $160 bill. The only work completed was an oil change. When I called to find out the total, I asked the clerk how much of the bill was the diagnostic and was told that the diagnostic costed $60. I asked “So the remaining $100 was for an oil change…?” He stated that it was. I have never paid $100 for an oil change in my life. Even when I used to go to the Subaru dealer, I was charged $70-78 for an oil change, and that price included fluid top off, multipoint check, and a free exterior car wash. My car is a 9 year old Subaru, not a new, high end vehicle where you would expect to pay such an exorbitant price for a basic service. There is no way an oil change should ever cost more than $70. $100 is almost predatory. This establishment should be ashamed.
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December 2023 by Hunter Spicer
I post this, tongue in cheek, but it’s frustrating. Excellent experience and they went out of their way. I needed a tire patch and they squeezed me in, and when I went to pay, they said it wasn’t bad so they weren’t going to charge me for it. I asked if he was sure, and proceeded to thank him. I was even considering scheduling my oil change and fuel filter that I need with them, considering how helpful they were. When I got home, though, I looked at the tire and noticed the hub cap cover has been scratched and broken. It almost looks as though it was tightened too much and the area around the hub caps are cracked. I understand trucks and their purpose, meaning things happen, but this is a brand new truck and it is frustrating that what would’ve been a $50-$100 repair has turned into $450 to order a new hub cap cover. I would’ve rather just paid and had it done correctly. I’ve done business here for over a decade, between my personal vehicles, tree service trucks and the campers I now need serviced. So this stings just a bit more that it’s when I finally get my dream truck that something avoidable happens.
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December 2023 by N A
Black's Tire is the only place in Wake County that actually does the Alignment correct! I would not go to anyone else. The prices are reasonable and on par with industry standard. The Location on Capital, while it is primarily commercial vehicles they do take regular vehicles and usually are a week out. But they are the best Black's Tire in Town hands down. Any of them are great, but Capital Blvd is exceptional including customer service. I take my Lincoln Navigator and my Mercedes to them for Alignments.
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December 2023 by dotty bryn
They were. Amazing !! They took my Motorhome in under emergency conditions( I was leaving this afternoon on anI was leaving this afternoon on a road trip when I realized I had a bad tire ) everyone was very nice ! I got out of in a reasonable amount of time too ! I so appreciate you!! Thank you . I will definitely recommend your services
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November 2023 by donnell holmes
I love Black's tire. Been great service from 1997 since to current, never a bad visit.Mike Thomas at the Raleigh location is the best, give him a $50/hour pay increase.???
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November 2023 by Stevie Partin
Always Excellent service, They came out to my home and replaced a large tractor tire. Quick responseHighly recommend them
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October 2023 by Courtney Sowa
Always awesome! The team at Black’s helps me out every day, they keep our Budget Truck rental trucks moving on safe tires. I’m happy to endorse them to businesses looking for amazing service, both for heavy trucks and tires for fleet. And today they inspected my mom’s Jeep, so I obviously trust them completely. Emma and the entire team at the Capital Blvd. location are amazing!
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October 2023 by Susan Doyle
Stopped in to get an inspection for our Class C motorhome. The associate at the desk was very friendly, told me they could do the inspection and it could be about an hour wait. I said that was fine and we would wait. About 15 minutes later, another associate came out to the motorhome, drove it to the bay, and did the inspection. I highly recommend Black's Tire & Auto Service. These guys are great !!!
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September 2023 by Mark Hosier
We had the struts replaced on our vehicle. The work was perfect and within the quoted timeline and price. During this and all our previous visits, the service desk staff are always courteous and knowlegeable. It's clear they want our business and their actions prove it. Great experience!!
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September 2023 by clint rehak
Mike and the mechanics are excellent here. Great service and price with a quick tire change! Communication was awesome and on time with my appointment. Highly recommend going here and they can actually work on my F 350 long bed truck which a lot of places don’t have the correct lifts for.Thanks guys!Clint
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August 2023 by Chang X.
I highly recommend this blacks tire, everyone was friendly and went above and beyond to make sure my car was in good shape. I will be taking my car here for now on.
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August 2023 by Alex M.
Thomas and Emma were incredible friendly and helpful, will be taking my car here anytime I need something done for my car.
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August 2023 by Brandon Donnellan
Awesome experience. Came from a different shop to Blacks, they worked to get my car brake pads and calipers fixed and even stayed past closing for me as the part was late so I could drive it home that day. Highly recommend.
