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January 2024 by D D
I’m tired of showing up to this gas station, when they’re clearly supposed to be open (4:45pm today) and the store is locked with all the lights on and no attendant in sight.
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October 2023 by mae mae
LOVE THIS PLACE!! But the older man working has been closing at 12am...when it's open until 2am. This is ridiculous, leaving work early while you're supposed to be on the clock. He typically wears a beret for reference. Everyone else is great!!
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July 2023 by Anna Stewart
Yelled at me when I asked if something was on sale because the price did not reflect posted sale and then ignored the change I tried to give him to make it an even transaction, no clue what I did to start it but geez watch out for Donald
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June 2023 by Rachel McIrvine
Had a terrible experience this evening with the cashier who always wears a vest and a fisherman’s cap. The store hours say they are open until 2 am, and I arrived just after midnight. I pumped my gas and walked up to the door which appeared to be locked. I understand that when the cashier is in the back they have to lock it for safety and security reasons so I waited until he returned. When he returned to the desk, I walked up and motioned a “thumbs up-thumbs down” as in, “Are you still open?” He blatantly disregarded me and kept sweeping. I thought maybe he hadn’t seen me or wasn’t going to open the doors until he was done cleaning, so I waited in my car for a few minutes. I then went up to the door again and did the same “Are you open?” signal and he just stared at me confused. I motioned to the door since I don’t have the ability to speak through glass. He opened the door and I asked if they were still open. He said (very rudely) “Why are you sitting and waiting in your car you look suspicious.” I said “I motioned to you multiple times to see if you were open and you ignored me so I waited to see if you would unlock them considering your store hours are until 2am and I come here a lot after work around this time”. He very rudely said “What do you need? Get what you need and leave”. I grabbed my drink and went to the cash register and he repeatedly told me how “sketchy” and “suspicious” I looked because I was waiting in my car for all of 5 minutes. I don’t know many robbery stories where the robber tries to speak to the cashier and fills up their tank at said gas station before committing a crime, so I’m not sure how I looked even remotely suspicious. While I was sitting outside, another gentleman drove up in his car and asked why the store didn’t look open. I said I wasn’t sure because their hours are until 2 am. Not only did this cashier profile me as a criminal for simply trying to buy a drink at a reasonable hour. He also closed shop 2 hours early which I’m sure wouldn’t be okay with management. I will return to this gas station because it is near my house and the other cashiers are great, but I will have words with him the next time I see him because this experience truly upset me. You should never treat a paying customer like that. I come here almost everyday and don’t go anywhere else to pump my gas. Truly a bad end to my night.
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June 2023 by William McLean
There is one employee who always locks the doors at night and hides. One time he told me he locked the doors because he was scared someone was going to rob the place. There was no threat in sight. Sometimes he hides by the register sitting real low or is in a back room. Tonight multiple people wanted in but he just walked around straightening up stuff. He wears a distinctive hat and a face mask. The other night employee always has the doors unlocked and is super friendly. I wish I could get the dude's schedule who always locks you out, so I could know not to waste my time when he is working. Always check the door at this location before you pump your gas. If you want to buy something or use the bathroom, you will be out of luck.
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June 2023 by Susmita Chhetri
Very clean store and wonderful staffs.
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April 2023 by Sammy Emanuel
This afternoon at the BP I had a great and wonderful experience with Mr. Jackson cashier!!! He was so professional and polite and courteous and patient and very kind and just wish it would be more just like him with a great character and great respect to all customers with total satisfaction thank you once again sir for a great experience today with you!! ✨✨✨
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January 2023 by Kimberly Watson
The workers here are THE WORST. After trying to call for a week regarding a possibly lost credit card, a guy finally picks up and lays the phone down next to the register for over 10 minutes without saying a word. My entire question would have taken a max of 15 seconds. Will NEVER pay money to this store again.
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December 2022 by Kimberly W.
This place is a joke. After calling for a week to try to get someone on the phone to inquire about a misplaced credit card, a person finally picks up and simply lays the phone down on the counter. Zero attempt to engage, provide customer service - nada. Will NEVER give this location business again.
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October 2022 by Caroline Walker
Drove up to station today to get gas, saw 3 of 4 pumps were out of order but one customer was able to pump on one, so I waited. The manager places an out of order sign on that one immediately after allowing this customer to get gas. When I asked about getting gas, he snaps at me and asks if I didn’t see him waiting him to put a flag in the pump. Apologies for waiting 10 minutes to give you business.Not even an apology, just walks away after I asked to try to give him business. Five points is a NEIGHBORHOOD. May want to think about how you talk to customers who transact in the neighborhood.
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October 2022 by Keith Blanks
Friendly staff. Seemed to be on the ball and getting folks what they need. The only drawback is the line at the gas stations. A decent price on gas.
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September 2022 by Caroline W.
Shuts all the gas off but for one customer, then immediately puts an out to service bag over there pump. When asked if we can get gas throws a huge fit for wanting to give him business asking "did you not see me waiting for that customer to finish?" Apologies for wanting to give you business!
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September 2022 by Keith Blanks MSW
Friendly staff. Seemed to be on the ball and getting folks what they need. The only drawback is the line at the gas stations. A decent price on gas.
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February 2022 by Ben Skillman
Always clean.
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May 2021 by Anthony Bedini
Store dirty customer truck allowed to park and idle in front of gas tanks when my fuel light on Vagrants everywhere harassing people. Only use that location in emergency and opinion hasn't changed.