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January 2024 by Rudolf Schmidt
Nice restaurant and convenient location near Six Forks and 540. Friendly staff and quick food prep. You can also order ahead and just walk in and pickup with no contact.They recently changed their in-store order process. You place your order and pay in advance at the register, then wait for your order. It works okay enough, but when it's busy, everyone is just standing in a big group waiting, causing a hassle trying to figure out which order is for which person.Just order ahead and avoid the confusion.
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January 2024 by Alex Riehm
They've changed up how you order. In my 6 years of going to this location you have always ordered at the food counter and paid at the register. Today, when I made my way to the food counter, a man at the register told me I don't order there anymore. Maybe it was because it was early but it seemed a little abrasive. I always enjoy greeting the people that are making my food because it starts my morning out right. Today I was told I couldn't do that and for the first time in all 6 years my order was wrong. Could have been avoided if the ordering method stayed the same.
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December 2023 by Andrea R
I have been coming here for years, and something has changed. The food is awful. I would not recommend this location at all. Ordered a bagel with extra toppings. I had to return to this location which is a super inconvenience. The veggies on the bagel were black and old.
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December 2023 by Jeff Zabawa
Do not like the order process. Ordered a breakfast bagleand it was not right. Wanted it without the sliced cheese bit cream cheese. Was charged for the sandwich pus cream cheese (I guess that is what I got) change back to ordering with the erson making the food and not someone punching buttons!! Will give a shout out to the people working. They were doing what they could to complete orders quickly
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December 2023 by Mike N.
Been going here 23 years...luv the staff n miss ms Shirley. Seems like some Purdue graduate has come up with a new system on ordering. Trying to be starbucks...if you are going to do that staff it like Starbucks. New process doesn't work with your staffing policies. It's fine when it's not busy. Whoever decision it was...go sit in a store on sat morning. Clueless.
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December 2023 by Jeff C.
Terrible service in the Harvest Plaza location. Good bagels, but they don't look at pre-orders so no need to use the app. Expect to wait 20-30 min for a bagel...seems unacceptable and embarrassing. Update: Contacted below as asked in the spirit of improvement and do hope to hear back.
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December 2023 by Jeff k
Not sure what this even is. Never seen a bagel look like this before. It also hard as a rock.
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December 2023 by Ken Romley
Now that the dining room is reopened, it is a good place to meet friends for breakfast. Unfortunately the management has changed things up to keep you from talking to the people who actually put together your food. It is a step in the wrong direction making the whole experience both less personable and less efficient.
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November 2023 by Ivan R.
The Sriracha Honey Everything Bagel with fresh OJ! What a great start to the morning. And the fact the staff were such a pleasure and the store being open on Thanksgiving morning was a real blessing. They even graciously provided a sample of the jalapeño cream cheese bringing a real smile to this satisfied customer. Thanks Bruegger's staff.
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August 2023 by William Curry
The personal at this location are exceptional. Kmow this, without them the food would just be food. To be fair to the food, it is very good.Larry C.
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July 2023 by Betty Dills
Miss being able to sit and relax with bagel and coffee..have to find another place
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June 2023 by jj
Went in to buy a bagel, 4 employees standing around, noone acknowledged I even entered. I stood at counter for several minutes and watched employees walk back and forth and gossip and laugh. Not even a glance my way to help me. There were no other customers waiting. After several minutes of being ignored, I left. Will not give them my business.
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May 2023 by tim jones
Went in to buy a bagel, 4 employees standing around, noone acknowledged I even entered. I stood at counter for several minutes and watched employees walk back and forth and gossip and laugh. Not even a glance my way to help me. There were no other customers waiting. After several minutes of being ignored, I left. Will not give them my business.
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May 2023 by Matt Brawner
Good bagels consistent with other Bruegger's locations. Sad to see their dining room closed. I guess they just don't want to maintain it.
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May 2023 by Kordel Schaper
Place was busy when I went so the service was slower which is understandable. Delicious bagels and reasonable prices
